Graduate Account Executive

About Us

Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and a consultative approach we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe, Metrix Lab and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

Introduction

As Toluna enters its next phase of exciting growth we are looking for a dynamic and intelligent person to support the sales drive in this next chapter. The successful candidate will work with a number of account owners and support them in the growth of existing Market Research Agencies and Management Consultancies. Toluna works with a world class client base, and this is a great opportunity to gain experience of working with some of the world’s leading agencies to support them in how they gather and use consumer insights.

Responsibilities

• Supporting the team to meet or exceed all team revenue targets for new and existing accounts.
• Understand client project briefs to create proposals for those clients.
• Use internal tools to create & log project feasibility assessments for studies and full bid creation.
• Send proposals/bids to clients.
• Develop excellent client relationships offering value-added input to their business.
• Follow up bids and winning them.
• Invoicing projects.
• Provide demonstrations of our digital platform to clients and prospects
• Smoothly transition clients to UK Planning & PM request after projects are commissioned.
• Develop a strong working relationship with other functions such as research and delivery.
• Keep track of progress on won projects and assisting with issue resolution if required.
• Input all relevant information into the appropriate sales tracking databases, including bids, prospect and client contacts, and meeting reports.

Required Experience

• Microsoft Excel & PowerPoint proficiency essential
• 1-2 years of experience in a B2B environment (preferred but not essential)
• Ability to thrive in fast paced environment with the need to prioritise effectively and react in a timely manner to client demand.
• Proficiency in advanced applications of CRM tools such as Salesforce.com (desirable but not essential)
• Knowledge of the Market Research industry and how clients in this space work (i.e. their challenges) is desirable but not essential.

Skills and Traits

• Excel Proficiency: ability to create formulas and percentage calculations.
• Mathematical Skills: Basic maths proficiency, ability to calculate percentages and interpret data.
• Ability to work accurately in a fast-paced environment.
• Consultative Approach: Positive attitude and ability to provide a tailored approach to client request, using your knowledge to create custom solutions.
• Communication: Strong verbal and written communication skills to interact effectively with clients and internal teams and ability to articulate the Toluna value proposition
• Detail-Oriented: Accuracy in logging information, preparing bids, and invoicing.
• Demonstrated ability to take initiative and work independently, as well as in a team environment.
• Success-driven with the ability to be flexible and self-motivated.
• Growth mindset to continuously develop skills and knowledge including participating in Toluna training as required.

Work in line with the Toluna Employee Values

Acting with Ownership

Bringing a Forward Mindset

Collaborating with Curiosity

Discussing Openly

Embracing Empathy

What we offer:

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members, and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward.

With +79 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.

Join our global team. We welcome big thinking and reward great work.