Group Organisational Effectiveness Lead

Summary

• Based at any of our airports (Manchester, East Midlands, London Stansted), with regular travel to Manchester 
• Permanent role
• Flexible/Hybrid working for a better work/life balance
• We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. 

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Bonus scheme
• 11% company contribution pension
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service 
• Two volunteering days per year

The role

As Group Organisational Effectiveness Lead, you will play a pivotal role in driving and embedding organisational effectiveness across MAG. In this strategic position, you will be instrumental in promoting behaviours and ways of working that align with our mission, increase efficiency, and support our growth objectives alongside ensuring our people costs are relative to passenger growth. As Group OE Lead, your responsibilities will include:

• Drive OE Momentum and Engagement: Spearhead the approach to OE by implementing and promoting metrics, tools, techniques, and reporting across MAG.
• Capability Development: Identify and address upskilling opportunities, strengthening OE capabilities across teams through continuous training and improvement of OE tools.
• Governance and Oversight: Maintain central control and oversight of OE governance on behalf of the Talent and Diversity Director, ensuring governance forums lead to impactful outcomes.
• Stakeholder Collaboration: Work closely with stakeholders, including the Transformation and DASA teams, to support OE roadmaps and provide guidance on OE metrics, ensuring data credibility and performance alignment.
• Progression and Maturity: Actively drive the OE agenda forward, seeking opportunities to expedite progress through OE maturity phases.

What will make you successful in the role?

You will be skilled & experienced working in a large, complex, matrix organisation with experience of shaping or leading change programmes that drive organisation efficiency via org design interventions. You will be able to activate the necessary OE tools & frameworks to execute change, followed by detailed analysis to measure positive impact. Additionally, you will bring external best practice in terms of both techniques & methodologies and baselining.