Head of HR Operations, Systems and Data

"Join RICS and redefine the world's landscapes with innovation, sustainability, and integrity."

Join a global leader dedicated to shaping the built and natural environments. With a network of 134,000 members worldwide and offices in key financial hubs, we set the gold standard in land, real estate, construction, and infrastructure. Leveraging innovation and trusted data, we drive meaningful change that benefits both current and future generations.

Role Purpose and Key Responsibilities

Are you a strategic leader passionate about transforming HR operations and unlocking organisational success? In this influential role, you will define and implement a forward-thinking HR operations strategy, leading a dynamic team to create a high-performance culture. You will oversee and refine end-to-end HR processes and systems, elevate the employee experience, and champion a data-driven approach powered by advanced analytics tools like Power BI. With a strong focus on compliance, collaboration, and continuous improvement, you will ensure our HR practices remain innovative, inclusive, and perfectly aligned with our strategic goals.

About You

We are seeking a dynamic and experienced Head of HR Operations, Systems, and Data to lead and transform our HR function. The ideal candidate will demonstrate:

• HR Leadership: A passion for leading HR operations within complex, international organisations. You’ll excel in managing stakeholders, optimising performance, and fostering an inclusive and high-performing team culture.
• Process Improvement Expertise: Proven experience in driving process improvements and operational excellence, with knowledge of Lean and/or Agile methodologies as a bonus.
• Data & Reporting Skills: Advanced expertise in data analysis, reporting, and management, with proficiency in tools such as Power BI and Microsoft Excel.
• HRIS Knowledge: Hands-on experience with HR Information Systems, particularly Sage People, is advantageous.
• Employment Law & HR Knowledge: A strong HR background, ideally as an HR Generalist, with deep knowledge of employment law across multiple jurisdictions.
• Inclusive Leadership: A proven ability to build and sustain positive relationships with diverse stakeholders, demonstrating exceptional interpersonal skills and a commitment to inclusivity and empowerment.

Rewards and Benefits

• Comprehensive healthcare coverage including private medical insurance.
• Income protection and life assurance for financial security.
• Aviva Group Personal Pension with employer matching up to 9%.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and wellbeing day.
• Annual leave of 25 days plus bank holidays for a healthy work-life balance.

Equal Opportunity Employer - RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please speak to us if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in.

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