Head of IT

London, England, United Kingdom

12/20/2024

How you'll be contributing to Accurx as Head of IT...

The IT team is responsible for providing, supporting and maintaining workplace technology solutions, enabling collaboration and productivity for accufolk.

The team strives to be the trusted partner in proactively delivering and managing seamless, secure, scalable and innovative workplace technology solutions & services which enhance efficiency and productivity, and empower accufolk and Accurx in achieving its mission.

The purpose of the Head of IT is to ensure the IT function has a strategy that aligns with the company’s vision and requirements, that the team is delivering against their goals (roadmap, OKRs, projects and initiatives), and that the function operates as a high performing team.

The Head of IT will be responsible for the function and will line manage the whole function. They are also expected to interface with Senior Leadership across multiple parts of the business, to enable their team to achieve their goals.

Your day to day tasks, should you choose to accept this mission 🤝...

• Define and evolve Accurx’s IT strategy, vision, and roadmap, aligning technology decisions with long-term business goals through engagement with senior stakeholders.
• Create the IT team’s operational plan, set SMART OKRs aligned with business priorities, and ensure cross-functional dependencies are clear.
• Ensure the security, reliability, scalability, and performance of IT systems, collaborating with the CISO and Security Engineering team.
• Manage the IT budget effectively, optimise costs, and oversee vendor relationships to balance strategic initiatives and operational needs.
• Drive adoption of new workplace technologies to improve productivity and foster a culture of innovation within the IT team.
• Deliver exceptional IT support focused on responsiveness and long-term solutions, enhancing collaboration and productivity.
• Define, measure, and report on IT KPIs, showcasing team impact and driving continuous improvement.
• Maintain a deep understanding of IT systems to inform strategy and prioritisation.
• Build strong relationships with senior stakeholders and functional leads across the organisation.
• Lead strategic, cross-functional IT projects with significant business impact.
• Recruit, coach, and develop a high-performing IT team, ensuring resources meet strategic needs.
• Plan resourcing and drive hiring to support IT strategy and delivery.
• Clearly communicate team goals, progress, and blockers to the wider organisation.
  
  
  

What the team say ...

“Working in IT at Accurx is challenging, yet rewarding. We're in a collaborative environment, where we're given the tools to solve complex problems, continuously learn, and celebrate success together.” Jurgen Rramani, IT Specialist

If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our 2024 summer conference!🤩

We'd really like to hear from you, if ...

• You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments.
• You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams.
• You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android.
• You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation.
• You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams.
• You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace.
• You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement.
  
  
  

How you work...

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger

🤲 Succeed together

💨 Move with urgency

♻️ Be relentlessly resourceful

☝️ Embrace challenge

• Check them out for more detail here!
  
  
  

What we can offer...🤔

💰 £80,000 - £100,000 salary + the value of £80,000 share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

• And much more.
  
  
  

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help.

Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email jobs@accurx.com.