Head of Technology

Head of Technology (SRE/Cloud and Platform Focussed)

London £140,000 - £160,000 per annum (Permanent Role)

Entertainment Industry - Transformation Leadership Role

Our client are a forward-thinking organisation and part of a leading global entertainment group, recognized for their innovative use of technologies and commitment to excellence. Their mission is to build one of the most inclusive and impactful organisations in the UK, delivering exceptional services and maximizing contributions to good causes. They are embarking on a ground breaking transformation to create a bigger, better, and safer entertainment platform that enriches communities and supports those in need.

As the Head of Digital Operations for the organisations new team, you will play a pivotal role in ensuring the stability, scalability, and performance of digital platforms.

We are looking for someone who has:

Technical Expertise: Deep understanding of devops, platform engineering, and site reliability engineering and experience in managerial / leadership roles

Industry Knowledge: Experience in technology operations, ideally within entertainment, media, gaming, gambling, betting etc.

Leadership: Strong ability to lead, coach, and develop high-performing teams across multiple locations. Head of DevOps/Head of Platform/ Head of SRE etc.

Problem-Solving: Calm, decisive, and resourceful under pressure, with excellent judgment and a proactive approach to challenges.

Stakeholder Management: Exceptional communication and influencing skills to align diverse teams and deliver on strategic objectives.

Data Savvy: Proficiency in leveraging analytics to inform decisions and optimize platform performance.

Commitment to Excellence: A drive to continuously improve systems, processes, and personal skills while fostering an inclusive, high-performing workplace culture.

On a day to day, you will be responsible for:

Platform Strategy & Stability: Develop and execute the digital platform strategy, ensuring consistent performance and operational excellence.

Service Ownership: Oversee the support, monitoring, and incident management of all digital platforms, ensuring 24/7 reliability.

Team Leadership: Build and empower a high-performing team, fostering a culture of collaboration, innovation, and continuous learning.

Operational Best Practices: Champion best practices in digital release management, ensuring alignment with third-party providers.

Data-Driven Insights: Leverage data analytics and measurements to monitor performance, identify trends, and implement proactive strategies.

Stakeholder Collaboration: Build influential relationships across organisational functions to advocate for the digital agenda and deliver strategic objectives.

Customer-Centric Focus: Ensure customer needs remain central to all development processes, optimising their experience across platforms.

Security & Compliance: Maintain robust data security and compliance with internal policies and regulations such as GDPR.