HR Systems Specialist

Durham, England, United Kingdom

12/5/2024

About The Role

As the HR System Specialist, you will be the subject matter expert in Human Resource Management systems, serving as the technical point of contact for the Human Resources department, developing, supporting and maintaining all HR systems.

Development of our technology is key, and having a solid knowledge of integration with other HR systems is a key objective in order to deliver a first-class Colleague experience using technology.

Your Main Responsibilities Will Include

• Supporting with the implementation and delivery of digital HR tools required to enhance the capability of the HR function and colleague experience
• Administering, configuring, maintaining and governing the HR system which includes employee records, case management and benefits
• System optimisation through continuously evaluating HR systems, identifying opportunities for improvement, efficiency and enhancement of the colleague experience
• Monitoring all system capability including implantation of system upgrades and updates
• Liaising with third party providers and suppliers to resolve all issues, escalating where applicable and providing timely business updates as needed
• Supporting with delivering data integrity and security through ensuring accuracy and confidentiality of all HR data
• Leading on system support and training, ensuring all new starters and managers across the business understand how this works. Delivering training sessions as required supported by the design of system guides and documents for colleagues to reference at any time, ensuring these are updated as and when required
• Ensuring full integration and reporting through collaboration and partnering with our DDAT function allowing other business areas and systems to integrate with HR and organisation systems
• Ad hoc reporting of metrics agreed by the business to enable decision making across HC-One
• Providing supportive and clear guidance and advice for colleagues and managers for our HR systems
• Keeping updated on all HR compliance and regulations ensuring that our systems are aligned to legal and industry standards
• Providing recommendations from system reporting and analysis to support business decisions.
  
  

Closing Date: 5pm, Friday 3rd January 2025

About You

Ideally qualified to CIPD Level 3, you have at least 5 years experience in a HR, People or Systems role and experience of working with HR data sets, and have an excellent knowledge of HR systems.

You have excellent communication and interpersonal skills, helping you to build good working relationships and work with all levels of stakeholders and 3rd party providers / suppliers. With excellent forward planning and organisational skills, you can manage your own workload, prioritising work effectively to meet varying deadlines.

You possess initiative and drive and have a strong desire to continuously improve processes & deliver against agreed objectives/service levels. You have strong problem-solving skills, a high level of attention to detail, strong analytical skills and can manage reporting regimes and suggest customisations to meet business needs.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes.

What HC-One Offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• Award-winning learning and development
• 25 days annual leave
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
  
  

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.