Human Resources Administrator

Dalkia UK are looking for a full-time, permanent HR Administrator to join our HR team. This role will be a mixture of working from home and from our office at the Birmingham Business Park.

Role Summary:

• To provide and deliver an efficient, professional, customer focused HR administration service

Hours of Work:

• Monday - Friday, 37.5 hours per week, 8.45-4.45pm, 30 minute unpaid lunch break

Main Duties:

• Lead and own the HR administrative processes to deliver an accurate, efficient and customer focused service
• Proactively review and manage HR administrative processes and put recommendations forward for improvements, create efficiency's and streamline systems of work where possible, taking all stakeholders into account.
• Be the first point of contact for HR queries channel appropriately
• Manage several HR email inboxes and filtering HR queries to relevant team members
• Updating and maintaining various HR systems
• Process starters and leavers, changes of terms and conditions, TUPE, benefits and pension etc
• Supporting the wider HR team with ad hoc projects
• Work closely with Payroll to report new starters, absence, changes and leaver information
• Compile reports from the HR system(s) as required

Requirements:

• Previous administration experience within a busy environment - ideally within HR
• Experienced in high volume administration/ processing, working to tight deadlines
• Working with data; inputting data, generating reports and maintaining systems
• Competent in Microsoft Office - inc. Excel
• Proactive, 'can do' approach
• Works quickly and accurately without compromising on quality
• Can work alone and as part of a team
• Flexible approach - can adapt and re-prioritise quickly when the situation requires
• Strong numerical ability
• Builds effective relationships with line managers and employees of all levels of the business
• Works confidentially at all times
• Customer focused with a strong track record of exceeding the requirement of customers (internal or external)
• Genuine interest in human resources

Benefits:

• 25 days holiday plus Bank Holidays - in addition the ability to purchase an additional 5 days per annum via our flexible benefits scheme
• Life Assurance
• Private Medical Insurance Single Cover on completion of 12 months service
• Pension 6-8% match
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Access to wellbeing programmes
• Employee recognition programmes which reward exceptional achievements
• Employee Referral bonus with generous bonuses for ‘referring a friend’
• The opportunity to use one working day per year volunteering to help the local community
• Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
• Full induction and training
• Access to our extensive career portal with career planner tool and online learning

We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.