Information Technology Infrastructure Manager

IT Infrastructure Manager

London

FirstBank UK is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Infrastructure Manager.

Please note that this is a hybrid role with 3 days in the office and 2 days working from home.

Key Responsibilities:

The role of the IT infrastructure Manager is to ensure 99.9% high availability of all FirstBank Systems and networks, as businesses are increasingly reliant on technology. The role is crucial to FirstBank’s business continuity and operational resilience plan.

The role will advise the CTO on technology and security implementations, process reengineering and cybersecurity best practices and solutioning that will enhance current practices and assist the organisation to perform efficiently and remain secure.

As IT infrastructure Manager you would be expected to perform full technical support to all FirstBank core infrastructures and provide technical assistance to users on a range of systems and business applications.

Supporting the Banking applications, servers, network, voice, security devices and related areas and keeping all the infrastructure up and running and ensuring operational integrity of all the services provided, ensure that all procedures are up to date and are being followed, provide technical support to the Service Desk, assist the CTO In planning, conducting IT and Business Disaster Recovery tests and Business Continuity Plans.

Key Skills/Experience:

• Essential: Must have proven experience in supporting IT systems and network infrastructure

• Must have experience responsible for designing, building, deploying, and maintaining the IT infrastructure and networks and ensuring that the systems are secure and compliant with industry regulations and standards.

• Understanding of and an ability to triage and maintain a broad range of technologies across Infrastructure, Networking, Security, Databases, Applications, and Azure Configuration/Setup and Monitoring

• Desirable: Experience in a small bank would be a distinct advantage

In return we offer a fantastic benefits package including:

Up to 10% employer pension contribution ​

Life Assurance Cover

Income protection ​

Private Medical Insurance plan (upon successful completion of probation period) ​

Contribution to glasses/contacts and eye testing

Gym subsidy (up to £50 per month) ​

Cycle to work scheme

Employee Assistance Program

Interest Free season ticket loan for travel

Birthday Leave ​

25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service

Give As You Earn (GAYE)

The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/

First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.