Infrastructure Engineering Team Lead

England, United Kingdom

12/5/2024

Razorblue Role

We are looking for a Infrastructure Engineering Team Lead to join our growing team of like-minded tech people. This role combines strategic leadership, technical expertise, and project delivery to drive infrastructure excellence while developing high-performing teams. Should you choose to accept, your responsibilities will encompass:

Leadership & Team Development (45%)

• Lead and develop infrastructure team through mentoring, coaching, 1:1s and strategic planning
• Manage resources, capacity and scheduling across BAU/project work, including recruitment and onboarding
• Drive team excellence through training programs, career development paths and continuous improvement
  
  

Technical Direction & Service Excellence (35%)

• Provide technical leadership for complex infrastructure challenges, including platform maintenance, optimization and architecture decisions
• Lead monitoring, backup and patch management improvements while ensuring robust incident response
• Partner with Service Desk to enhance delivery and response times
  
  

Projects & Change (20%)

• Deliver strategic infrastructure initiatives, including process improvements and new technology implementation
• Manage project resources and timelines while building cross-business relationships
• Drive technical knowledge sharing and documentation across departments
  
  

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

Razorblue Requirements

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

• Deep Microsoft ecosystem knowledge including Azure, Office 365, Exchange Online, and Active Directory/Group Policy, with strong PowerShell automation capabilities
• Comprehensive experience with enterprise infrastructure including virtualization (vSphere, Hyper-V), storage solutions, and backup systems (particularly Veeam)
• Advanced networking expertise spanning multiple firewall platforms, Citrix environments, and unified communications (Teams, Mitel, Gamma)
• Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
• Strong background in technical troubleshooting, diagnostics, and documentation across complex environments
• Current knowledge of security practices, emerging technologies, and industry trends
• Exceptional team leadership combined with strong project planning and resource management capabilities
• Demonstrated expertise in ITIL frameworks, service delivery, and continuous improvement methodologies
• Outstanding communication skills (English fluency required) with ability to engage technical and business audiences effectively
  
  

This role requires a people-centric approach, combining deep technical knowledge with strong leadership capabilities to drive infrastructure excellence.

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

Razorblue Gives

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our Other Benefits Include

• Base salary of £60,000 per annum depending on skills and knowledge
• Hybrid working
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with AXA Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme
  
  

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

Our story began in the early 2000’s with one employee, 17 year old, (now CEO) Dan. We’ve grown a bit since then, razorblue now has over 170 employees across the UK, 7 offices, 500 clients across the UK, and a trophy cabinet bursting with awards.

Our astonishing 35% year-on-year growth can be attributed to the powerful impact of the ongoing wave of digital transformation and to the dedication of our amazing team.

We stay ahead of the curve, adopting the latest technologies and working in partnership with industry leading suppliers.

Our Managed IT Services provide 24/7 proactive support for our clients with a specialist in-house service team based in the UK. We are all about finding expert technology solutions for complicated business problems using our unique and comprehensive, end-to-end product portfolio.

We have the best people working for us, and we want them to grow and flourish. We invest heavily in our internal teams giving them plenty of opportunities to develop and progress.

As a result of people development, our employees stick around. #teamrazorblue use their expertise in innovative ways to help our clients grow and succeed through new technologies.