Installation Team Coach

Greater London, England, United Kingdom

11/20/2024

Who Are Vorboss

Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.

At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.

We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.

Role Overview

Vorboss has recently raised over £250 million to bring high-speed connectivity and fibre to London’s businesses. In this role, you'll coach our talented installation team, ensuring the seamless deployment of our future-proof data connectivity products. At Vorboss, we're more than a fibre network provider – we're a purposefully developmental organisation that values our people above all else. Your role will be pivotal in maintaining our industry-leading gender diversity, fostering a culture of learning and iteration, and creating a workplace where everyone thrives

Key Responsibilities

(Please note that this list is not exhaustive)

• Oversee our growing Installation Team, promoting an environment that supports personal growth and well-being.
• Ensure each team member feels valued and has opportunities for professional development.
• Maintain regular contact with Installation Team Leaders and Delivery Leads to monitor progress and address challenges.
• Provide customised support to meet the unique needs of each individual.
• Build inclusion within the team, reinforcing our people-first culture.
• Work closely with the Operations Team to understand project requirements, contributing to efficient job planning, scheduling, and assignment.
• Collaborate with the Quality and Health & Safety teams to regularly review and improve safety and quality protocols.
• Champion the need for ongoing training and resources to equip team members with essential skills and knowledge.
• Manage attendance and performance metrics and keep track of time management across all teams, leveraging insights from team leads.
  
  
  

The Right Candidate

• Demonstrated experience in leading teams focusing on individual growth and empowerment.
• Proven mentoring skills, with a track record of effectively developing individuals and fostering career advancement within the company.Internet for Business
• The ability to be positive, possess a great work ethic and be passionate about over-achieving.
• A commitment to delivering exceptional customer experiences and understanding the unique needs of businesses.
• A passion for continuous learning and a willingness to embrace a culture of iteration and improvement.
• Ability to collaborate across functions, providing exposure to new and interesting tasks.
• Support gender diversity and contribute to a workplace where everyone feels a strong sense of belonging.
  
  
  

Benefits

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.

• Employee Share Plan- Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company*.
• Company pension scheme.
• Bonus scheme.
• 25 days of annual leave allowance that increases with years served (excluding bank holidays).
• Private Healthcare.
• Access to Spill, our mental health support partner.
• Cycle to work scheme.
• Half price gym memberships through the healthcare provider.
• Free eye test.
• Travel loan.
• Hastee app, to help manage your salary and finances.
  
  
  

(*Terms & conditions apply- amount possible to buy is capped and contingent on pre-existing variables.)

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Diversity, Inclusion, And Equal Opportunities

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites



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