Insurance / London Market - Senior Manager

London, England, United Kingdom

1/3/2025

About The Role

PwC Consulting is seeking a Senior Manager to lead our Operations Transformation efforts in the London Insurance Market. This role focuses on strategic claims management and driving large-scale operational changes.

Operations Transformation consulting, which has grown significantly over the last 5 years, has been identified as a critical ‘Go To Market’ proposition for future growth in PwC Consulting. We are looking for candidates who have a strong consulting skillset, with experience in transforming operations within the Insurance industry.

We have established a vision for our Operations Transformation practise to be a market leader and we will deliver on that through winning and executing iconic projects and delivering industry specific solutions in: cost transformation and process excellence, productivity and capacity creation in people, process & technology, intelligent operations (automation, workflow orchestration, advanced analytics and GenAI), as well as accelerated digital process transformation.

Position Overview

• Role: Senior Manager in Operations Transformation, Insurance/London Market
• Sector: Insurance, with a specialization in claims within the London Market
• Focus: Leading strategic transformation projects and enhancing claims operations
  
  

What Your Days Will Look Like

• Strategic Leadership: Oversee large-scale transformation projects, focusing on strategic claims management.
• Client Leadership: Cultivate and manage senior client relationships, ensuring alignment with their strategic goals.
• Business Development: Drive business growth by developing proposals and identifying new opportunities.
• Thought Leadership: Contribute to industry thought leadership and enhance our consulting methodologies.
• Team Development: Mentor junior team members and lead recruitment efforts to build a strong consulting team.
  
  

This Role Is For You If

• You have extensive Insurance Experience: Deep expertise in operational transformation within the insurance sector, with a focus on claims.
• London Market Knowledge: Comprehensive understanding of the London Market’s systems, stakeholders, and claims functions.
• Technical Claims Leadership: Extensive experience in technical claims handling and strategic process improvement.
• Consulting Excellence: Strong track record in delivering complex transformations and managing senior client relationships.
• Industry Influence: Established network within the London Market and a reputation for thought leadership in claims management.
  
  

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much m ore.