Insurer Relationship Executive

As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 900 colleagues.

We always act with integrity, make principled decisions, and give clients clear, honest and unbiased advice. We are extremely proud that by acting with integrity and making principled decisions, we have earned a reputation for keeping our promises to clients, markets and each other.

The Opportunity

We have an excellent opportunity to join as an insurer relationship executive in our market management team. You will be part of a new, growing and successful team, running your own accounts and projects. The great thing about this team is that every day is different and you will have the chance to influence and shape decisions.

We have just won the 2024 winner of ‘Broker of the Year award’; and should you choose to join, you will be joining an award winning company focused on growth, new opportunities and servicing our Clients to the highest standard. At nearly 1000 employees globally, we have an independent feel, but encourage everyone to work as one team, ensuring that we have the recipe for overarching success.

Role Responsibilities

• Support the Head of Market Management with the management and development of strategic re/insurer relationships to ensure budgets are met or exceeded.
• Work through the full sales process from identifying prospects to securing budget and the ongoing management and growth of the account.
• Responsible for ensuring all compliance/regulatory requirements are met.
• Create and execute action plans, recording key activities and evidencing the delivery of required services.
• Manage/support projects that our key to our proposition, including but not limited to:
• Miller Data Dashboard, working with our data team to regularly update
• Broker & claims survey - ensuring high levels of engagement, and presenting results back to strategic partners
• Support the training of other team members, acting as a role model to drive high performance
• Remain aware of the market – competitors, potentials changes/risks in the industry which affect the division and how we work.
• Constantly think of ways to innovate the proposition, the way we present and interpret data and engage with our key partners.
• Build and maintain strong relationships with both internal (across broking teams, legal, operations etc) & external stakeholders (insurers, professional bodies, regulators, brokers).
• Attend and represent Miller at external events / networking opportunities.
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.

Qualifications

Cert CII qualification preferable

Knowledge

• Understanding of general principles of insurance
• Understanding of London market operations
• Awareness of regulatory environment and requirements e.g FCA, GDPR, competition rules
• Understanding of how the market management division enables the objectives of a brokerage

Experience

• Previous experience in insurance industry is a nice to have
• Experience in an account management or business development role
• Experience of a high pressured, multi-tasking environment
• Comfortable in presenting to senior stakeholders (C-suite level experience preferable).

Benefits

On top of a competitive salary we offer a fantastic benefits package including:

10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.

Private Medical Insurance

Medicare cash plan

Minimum of 25 days annual leave (with flexibility to buy more)

Life Assurance

Income Protection

Critical Illness cover

Enhanced Maternity, Paternity Adoption and Shared Parental Leave