IT Business Analyst

Birmingham, England, United Kingdom

12/16/2024

Job Description

Location: Birmingham

Contract: Permanent

Hours: Full time – Hybrid – minimum 2 days in the office, 3 days working from home.

Salary: £44,524 - £52,381

We have an exciting opportunity at The General Dental Council (GDC) for an experienced Business Analyst to play a key role contributing to IT system enhancements and business change projects within the organisation.

Working within the IT team and reporting to the IT Lead Business Analyst, the IT Business Analyst will be responsible for the delivery of business analysis activity at all stages of the software development lifecycle.

Key responsibilities will include:

• Working closely with business owners to identify their current and future needs
• Interpreting and turning business needs into documented business and technical requirements
• Using industry standard techniques to elicit and model requirements for IT and business initiatives
• Ensuring that changes in operational areas consider the impact on existing systems and processes
• Providing advice, guidance, and suggestions about the viability of proposed projects
• Engaging with supporting third parties as required at any stage in the SDLC
• Supporting the delivery of business change projects
• Modelling As-Is and To-Be processes using BPMN
• Managing and supporting change
• Stakeholder engagement and management
  
  
  

You will need proven IT project-based experience as well as experience in the end-to-end deployment of software and solution delivery. Proven people management skills plus experience of coaching and teaching others are equally important.

Knowledge of Microsoft Dynamics 365 and BCS Business Analysis qualifications are desirable.

About Us

Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

Benefits:

To reward you for your hard work and commitment, we offer a flexible hybrid working environment as well as an attractive benefits package that includes:

• 27 days’ annual leave (plus bank holidays)
• 30 days’ annual leave after 2 years’ service
• Pension contributions up to 10%
• Life assurance and income protection
• Staff discounts
• Eye care contributions
• Discounted gym membership
  
  
  

How to apply:

To apply and view the full job description please click the apply button.

As part of your application you are required to submit a supporting statement. As part of your statement we would like you to expand on your experience of the following –

• Demonstrable experience of eliciting and documenting requirements.
• Building Stakeholder relationships and managing expectations.
• Process modelling using BPMM.
• Examples of where you have identified process improvements.
• Involvement in change management.
• Writing of test scripts for a UAT Test environment
  
  
  

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural, and social backgrounds.

No agencies unless otherwise instructed.