IT Security Support Analyst

Basingstoke, England, United Kingdom

12/4/2024

The Vacancy

We are looking for an IT Security Support Analyst to join our Global IT & Service department within our Head Office in Viables, Basingstoke.

Reporting to the Technical IT Security Support Specialist, this role will assist in the administration of the user accounts (creation, transfer, permissions and leavers) are deliver effectively within SLA’s. The role will also be responsible for ensuring appropriate monitoring is undertaken using security tools to log, investigate and resolve security issues, risks and / or preventative measures.

In addition, the IT Security Support Analyst will be responsible for ensuring patching is tested and pushed to De La Rue Servers and Desktops under direction from the Technical IT Security Support Specialist, and in liaison with the IT Live Services Team.

Where necessary the role will assist in conducting Root Cause Analysis against specific security incidents, as deemed necessary by the Group IT Director or Information Security Manager.

The role will be required to contribute to resolution of action plans relating to standards required and attained by IT in support of customer/client contracts (e.g. ISO27001, ISO90001, etc.)

The post holder will be expected to deputise for their immediate line manager in their absence.

Key Responsibilities

• Monitor and maintain various security technologies and environments, solutions and platforms including but not limited to software patch deployment technology, antivirus solution, privilege access management technology and security environments.
• Review ITHC and Vulnerability assessment’s and provide remedial action plans.
• Investigate ITSEC incidents providing reports where required.
• Advise on emerging threats and vulnerabilities and how they impact the De La Rue Environments
• Advise on security best practices provided by vendors and translate to De La Rue Environments
• Provide end user training and support with regards to policies, procedures and best practices
• Assist in preparation of team Metrics (including KPIs), evaluate documented resolutions, analyse trends and make recommendations, implement changes to prevent future incidents.
• Represent change requests at CAB, and partake in the Problem Advisory Board where required.
• Support internal and external security audits
• Aid Live Services to maintain a stable server, communication and network environment.
• On-call availability as required
  
  

Contract type: Permanent

Working hours: Full Time – 36.5 hrs per week (9am – 5:15pm Mon, 9am – 5pm Tues – Fri)

Base location: Basingstoke Viables

Skills, Qualifications & Experience

• College diploma or university degree in the field of computer science, IT, or related field and/or significant equivalent work experience
• Certifications in Microsoft (MCSE, MCSD) Cisco (CCNA, CCNP, CCDA) or other equivalent and recognized qualifications
• Knowledge of Windows and Linux Operating Systems
• Basic Firewall\IPS\IDS Knowledge
• Knowledge of network protocols and concepts
• Knowledge of Antivirus Products and configuration\Tuning
• Excellent technical knowledge of current protocols, operating systems and standards
• Demonstrable evidence of analysing documentation and introducing improvements
  
  

About De La Rue

De La Rue’s purpose is securing trust between people, businesses, and governments.

We operate across six continents to provide highly secure physical and digital solutions to 140 countries. As an authentication and currency provider we are the trusted partner of choice for governments, central banks and businesses seeking to secure their global supply chains and cash cycles.

Specialising in product design, international manufacturing, and digital solutions, we are trusted by governments, central banks and brands to provide secure products and services that protect economies, revenue sources and reputations. Our solutions enable businesses and people to participate securely in the global economy whilst protecting people from the impact of counterfeiting and illicit trade.

Benefits

• Hybrid working opportunities
• 26 days annual leave + bank holidays
• Enhanced family friendly policies (e.g., four weeks paid paternity leave)
• Chance to buy or sell holiday as part of our Annual Leave Flexibility Scheme
• Contributory pension scheme (De La Rue pay 1.5x the employee’s contribution – employee contributions up to a maximum of 6%, with employer contributions up to a maximum of 9%)
• Life assurance - 4x your annual salary
• Private health insurance – No cost for single cover, subsidised rates for additional dependant cover
• Sharesave Scheme – opportunity to buy shares in De La Rue
• Cycle to Work Scheme
• Subsidised Gym Memberships
• Various other perks and Employee Assistance packages
  
  

Please note that applications are reviewed on a rolling basis and therefore interviews may be held prior to the closing date for this vacancy.

***This position is located in the United Kingdom. To be eligible for consideration, you must be authorised to work in the UK without company sponsorship***

Join the Team

We want to work with people like you from all backgrounds and experiences, to help us gain a diverse workforce with a broad outlook and sharp expertise. We are looking for people unafraid to go that extra mile, bringing with them unique characteristics and abilities.

Show us you have what it takes and we'll reward you with a great place to work alongside other great people. Global business, global people. We think De La Rue is an amazing place to work. But don't just take our word for it.

Join The Team And Create Your Own Story

Working at De La Rue

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