Job Title{{:}} IT Systems Architect - M&A Integratio
nSalary{{:}} Up to £8
0kLocation{{:}} UK remote (some travel involved across
UK)Focus Group is growing rapidly and a key part of this growth is generated through the acquisition of other companies. The Integration Team are focused on integrating these new companies into the Group and this role sits within that team. The primary focus is to assess the operational support systems of our newly acquired IT MSPs and to determine the best approach to integrate and map them to our existing systems (this can also include a recommendation to retain certain systems/technologies). The ideal candidate will have extensive experience in IT systems architecture, integration, and a deep understanding of operational support syste
m
s. An acquisition integration project is a specialised kind of project. The scope of the projects will vary from acquisition to acquisition but will encompass all aspects of the IT systems and process migration/integration. This role is to help ensure that there is a clear understanding of the acquisition's IT stack and how that best maps to Focus's systems and processes. You will be working across multiple simultaneous projects at any one time (dependent on the acquisition cycl
e
). You will work with the ‘virtual' cross-functional/regional project and BAU teams to ensure they deliver consistently against the pl
a
n. Principal Responsibilities/Dut
i- es Conduct thorough assessments of the operational support systems of the acquired IT MSPs from which to develop integration strategies to map an acquisition's systems to Focus Group syst
e- ms Provide proposal documents to operations leaders regarding the integration approach and, working with the BAU team, be accountable for the onboarding into relevant operational te
a- ms If an existing system is to be retained, provide a justification for why and also how it can co-exist in the Focus Group environm
e- nt Collaborate with cross-functional teams to ensure seamless integration of syst
e- ms Where required, develop and implement an IT vendor migration strategy, considering potential customer churn, preferences for different products and Focus Group requireme
n- ts Understand the IT customer journey from sourcing to cash to allow for a detailed understanding of operational workflows and critical points that might need special attent
i- on Identify potential risks and challenges in the system integration process and develop mitigation pl
a- ns Provide technical guidance and support to ensure successful system integrat
i- on Document integration processes and create detailed technical specificati
o- ns Provide regular updates to the Integration Programme Manager, senior leadership team and other key stakeholders on the progress, risks, and outcomes of the integrat
i- on Stay updated with the latest trends and technologies in IT systems architecture and integrat
i- on Be an advocate for integration within the newly acquired busines
s
es Requireme
ntsEssential Skills & Experie
n
c- e From a relevant technical background, ideally within an MSP environment in a senior technical delivery, technical account management or technical project management posit
i- on Strong understanding of operational support systems and their compone
n- ts Excellent problem-solving skills and the ability to think strategica
l- ly Extensive experience in strategic technology planning and execut
i- on Outstanding communication and interpersonal skills, with the ability to influence stakeholders at various lev
e- ls A solid understanding of core product sets including M365, Azure, AVD, Windows Server and associated storage/hardware solutions, networking solutions such as HPE, Meraki and SonicW
a- ll A solid understanding of Cyber technologies such as Zero Trust, SASE, CASB, EDR/XDR, Managed SOC, vulnerability and pen testing, Cyber Essentials Plus and ISO27
0- 01 Experience in technology platforms used within IT MSP environments including PSAs, documentation platforms and R
M- Ms Full drivers licence and willingness to travel to all Focus offices and incoming acquisiti
o- ns Ability to cope under pressure and prioritise work accordin
g- ly Strong organisational skills, detail focused with attention to det
a
i
l Desired Ski
l
l- s Experience in designing and delivering technical solutions in SME to Enterprise busines
s- es Experience in producing high quality documentation and process docume
n- ts Experience with ServiceNow, Datto RMM and/or IT G
l
ue Benef
itsAt Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our busine
ss.We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and E
SG.We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offic
es.