Job description
Skill-JAVA Production Support/Deployment Experience Only
Mandatory Certification Any Industrial Certification
Responsibilities include
Communicating with the wider L3 function on daily standups around issues and their remediations
Working with GPA L1 and other L3 colleagues to triage investigate and resolve production issues
Resolve productions issues independently where possible
Report status on issues to management with part responsibility on reducing them over the longer term
Work with the development teams where required for more complex issues to fix production issues
Monitor and resolve any production blockages ie data pipeline flows
Work with the wider team to in sure runbooks are up to date and actionable
Understand ongoing work and its effects on the products and guide teams on ways to improve production stability
Ownership of issues
Skill set
Excellent written and verbal communication skills
Strong problemsolving mindset
Independent working and able to manage their own time effectively
Responsibility and diligent in their work
Understanding on webapplications and data pipelines
Some domain knowledge of financial markets and data types
Some expertise in case management
Technologies that are ideal to have a background in
oOracle PLSQL
oJAVA
oJAVASpark
oAutosys
oJSON
Skills
Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS Excel, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, VB.Net, Websphere, Windows Server
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