Key Account & Sales Manager

Applications are invited for a Key Account and Sales Manager to join the Business Development and Impact Group at the Earlham Institute, based in Norwich, UK.

Background:

The Earlham Institute is at the forefront of genomic research, dedicated to decoding the complexities of living systems to benefit and protect life on Earth. We are driven by a passion for applying our expertise to solve critical industrial challenges, from enhancing global food security to improving the health of humans, animals, and plants.

Our work also supports impactful initiatives in the charity, conservation, and environmental sectors, delivering meaningful solutions to complex global problems.

Located within the prestigious Norwich Research Park, the Earlham Institute is part of a world-renowned bioscience hub with expertise spanning plant and microbial sciences, interdisciplinary environmental studies, and food, diet, and health research.

Earlham Institute is committed to deliver a strategy aiming to grow and diversify funding to the Institute, including growing commercial income. This role will support the work of the Earlham Enterprises Ltd, a wholly owned subsidiary of the Earlham Institute that serves as a key conduit for translating the Earlham Institute’s innovative research into real-world applications. 

Earlham Enterprises Ltd  delivers premium genomic and computational research services, catering to small and medium-sized businesses as well as large multinational organisations. Earlham Enterprises Ltd specialise in contract research, bespoke services, and consultancy, designed to address the unique needs of our clients.

Examples of services provided through the Earlham Enterprises Ltd include:

• Custom protocol development for genomics and NGS
• Computational genomics consultancy
• Comprehensive sequencing services
• Bioinformatics and data interpretation
• High-throughput genomics and molecular biology tools

The role:

Key Account & Sales Manager will play a pivotal role in driving revenue growth through strategic sales planning, effective customer engagement, and relationship management.

As the Key Account & Sales Manager, an example of the duties you will be carrying out are as follows:

• Develop Sales Strategies: Create and execute effective sales strategies for existing products and services, and lead on developing new products and services and sale strategies to drive revenue growth. Conduct annual price benchmarking and competitor analysis to identify the unique selling points for the Earlham services and use this information to inform the marketing and sales strategy.
• Customer Engagement: Provide up-to-date technical service updates to both new and existing customers, ensuring their needs are met and exceeded.
• Lead Generation & Conversion: Identify and cultivate leads, convert prospects into sales, and secure repeat business through strong relationship management.
• Negotiation & Agreements: Lead negotiations for service agreements, ensuring favourable terms and fostering long-term customer relationships.

The ideal candidate:

Previous experience in consulting, commercial operations, sales support, or related roles within the biotech, healthcare, or genomics industries is essential. Candidates need to possess an in-depth understanding of current genomics technologies, their applications, and the broader life sciences and genomics market.

Additional information:

• Salary on appointment will be within the range £55,500 to £61,300 per annum plus commission depending on qualifications and experience.
• This is a full-time post offered on an indefinite basis.
• Informal enquiries are welcomed, please contact the hiring manager liliya.serazetdinova@earlham.ac.uk. 
• Please be aware that due to the Christmas period, you may not receive a reply until the week commencing 6 January 2025.
• Interviews will be held w/c 20 January 2025.
• Application is by CV and up to two-page supporting statement, which should be submitted by 23:59 BST on 10 January 2025.
• This role meets the criteria for a visa application, and we encourage all qualified candidates to apply. Please contact the Human Resources Team if you have any questions regarding your application or visa options.
• As a Disability Confident employer, we guarantee to offer an interview to all disabled applicants who meet the essential criteria for this vacancy.
• The closing date for applications will be 10 January 2025.