Key Accounts Executive

Job Title: Key Accounts Executive

Reports to: Head of Customer Engagement - Focus Group

Department: Sales

Location: UK Central (Hybrid Working from Birmingham, Manchester, MK Or Derby)

OTE: 1st year OTE £55k - £65k

About Us:

Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain's private company ‘unicorns' after securing a new $1bn valuation.

Job Purpose:

The key accounts executive role is an integral part of the business, ensuring our most valued customers receive proactive account management scheduling set quarterly business reviews. The team are responsible for growing and maintaining relationships with their key accounts and are their day-to-day contact for all commercial queries.

Key Responsibilities:

• Carrying out quarterly business reviews
• Ensure pipeline is managed in the CRM so the business receives live accurate forecasting information.
• Ensure all queries are responded to within a timely manner
• Maintain and adapt product knowledge
• Identify and develop business opportunities / leads from existing clients and pass these to all relevant departments, if not within your skillset.
• Upsell new technologies to existing customers
• To meet agreed activity based KPI's assigned to your day-to-day role.

Skills and Experience

• Proven track record in B2B selling, with large focus of cross sell and up sell of products and services.
• Success in high-growth, entrepreneurial team environments.
• Achievement of new business targets and exceeding KPIs.
• Effective networking, deal-closing, and after-sales management skills.
• Quick grasp of new technologies and their business value.
• Resilience and tenacity in a fast-paced environment.
• Positive, motivational personality with a big-thinking mindset.

Key Benefits Include:

• Industry leading commission structure & monthly accelerators
• Excellent progression, learning and development potential.
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes.
• Pension & Benefits Platform with Exclusive Discounts

Our Values

• Respect - Treat colleagues and customers with respect
• Integrity - Uphold the highest standards of honesty and fairness
• Teamwork - Engage and collaborate with colleagues and partners
• Ambition - Determination to be the best that we can be

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.