UK Home Office

Lead Service Transition Manager

Location
Croydon, England, United Kingdom
Posted At
1/24/2025
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Description

⏰ Application Deadline: Monday 10th February 2025 at 23:55pm


Do you have expertise in leading the design or transition of IT services, ensuring cost, quality and standards are achieved at all times?


We are looking for 3 Lead Service Transition Managers who will be at the forefront of advocating service innovation, affordability, reliability and compliance with industry, government and Home Office standards.


πŸ‘€ What will you be doing? πŸ‘€


You will be part of a team who are accountable for the control and rigour to the implementation of IT services, whilst playing a key role liaising with senior management and key stakeholders, acting as the bridge between projects and programmes, as well as the operation and support of ongoing services!


πŸš€ Your skills for this role πŸš€


As a Lead Service Transition Manager you will have experience of:


  • Designing and managing changes to service and creating associated documentation.


  • Producing high quality deliverables in a variety of contexts / environments.


  • Applying a structured and methodical approach to problem solving.


  • Applying a breadth of knowledge of technical skills and applications.


  • Effectively communicating and setting expectations, with stakeholders, both internal and external to your direct team and the Home Office.


  • Designing, owning and maintaining the process and procedures and proactive development of service transition and acceptance documentation.


  • Working in enterprise scale IT transition teams and adhering to industry best practice.



πŸ™Œ Why join us? πŸ™Œ


  • Exceptional pension: Employer contribution of 28.97%.


  • Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.


  • Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).


  • Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).


  • Inclusion and recognition: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.


Learn more about our benefits: Benefits - Home Office Careers


Please note: This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years.


Ready to lead and innovate? Click "Apply" to access the full job description and salary details.

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