Leasing Consultant

THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.

What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. 

In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

WHY JOIN US?

We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans!

As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! 

THE ROLE

We're looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure maximum possible conversion, and providing a first class customer experience.

The role involves building and maintaining strong relationships with customers,  strategic leasing funders, and suppliers,, helping to drive results for Leasey. 

WHAT YOU'LL DO

Become an expert on vehicle leasing, and, building a solid understanding of industry challenges and opportunities

• Day to day management of sales enquiry/pipeline
• Maintain the CRM in line with the company processes
• Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey
• Ability to meet monthly & quarterly targets
• Taking ownership for your personal development to ensure optimal performance
• Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey
• Regular feedback and communication with the Internal Sales manager on team/sales performance
• Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes
• Supporting in the effective management of relationships with key suppliers and partners
• Internal relationship management between teams/departments
• Supporting the application of company induction
• Taking ownership of complaints and liaising with complaints/sales manager where applicable
• Ensure that you are aware of and remain up to date in terms of Compliance.
• Adhere to all company policies, procedures and business ethics codes including anti-bribery policy.

WHAT YOU'LL NEED

• Results driven and highly motivated
• Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role
• Consultative and creative approach to problem solving
• Exceptional communication, and customer service
• Autonomous, proactive and goal orientated
• Experience within vehicle leasing industry (Required)
• Experience within a busy telesales team (Required)
• Proven track record in delivering against sales targets and growth plans
• Experience of sales processes and systems

INTERVIEW PROCESS 

Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow

Step 2: 1 hour video-call with 2 members of our Carwow Leasey team

Step 3: 1 hour in-office with the Hiring Manager & the Head of Department

WHAT'S IN IT FOR YOU

• Hybrid working - 3 days per week in Winnersh
• Competitive base salary and quarterly commission 
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus Bank Holidays 
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving is hard enough without work!
• For your third year anniversary, get 30 days of annual leave per year
• For your tenth year anniversary, get 35 days of annual leave per year 
• Option to buy 3 extra days of holiday per year  
• Work from abroad for a month
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you've been talking about
• Generous learning and development budget to help you master your craft
• Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.