Legal Accounts Administrator

Job Title

Legal Accounts Administrator

Reporting To

Credit Manager

Department/Location

Office based – 40HR PW - Central Support – Stoneferry, Hull

Main Purpose

To support the MKM Credit Services Function on Recovery of delinquent Debt and manage the Legal Partners

Duties & Responsibilities

• To take complete ownership of workload, managing priorities as required
• Build relationships with branch directors and their teams to facilitate exchange of information.
• To ensure that the status and notes on all accounts are kept up to date.
• Complete Recovery Calls in-line with MKM Processes
• Prepare written correspondence as necessary regarding customer accounts.
• Manage External Relationships with Legal Partners
• Negotiate best outcome for MKM.
• Review Process for Improvement
• Any other tasks as directed, which are reasonable within the scope of the role.

KPI’s

• Under Review

Skills, Knowledge, and Experience

• Previous experience in a similar role
• Computer literate with a high attention to details
• Be both assertive and tenacious whilst also flexible in their approach.
• Be a team player who is a good communicator, at all levels, and can demonstrate that they are commercially astute.

Benefits include Competitive salary package, performance related bonus, Contributory pension scheme, perkbox discounts, financial planning support, holiday accrual on length of service, free parking, cycle to work scheme, enhanced maternity/ paternity pay, mental health support and employee assistance program.

Please note that the closing date for this role is 31st January 2025.

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!