Maintenance Operative

About The Role

We are looking to recruit a Maintenance Operative to join our team based in the West of Scotland Region. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Key responsibilities will include, but are not limited to, the following:

• Carrying out joinery / making good remedial work
• Reporting and correcting minor faults
• Effectively representing Cala brand when working in customer homes, ensuring customers are happy with repairs carried out
• Regularly communicating and collaborating with the office team, contractors and suppliers
• Keeping admin up to date / effectively utilising appropriate IT and CRM systems
• Identifying and highlighting opportunities for continuous improvement

About You

Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Key Skills

• Ideally you will have a building trade background
• Comfortable working at height, and using ladders safely
• Excellent communication skills are essential
• Ability to work efficiently and effectively while unsupervised
• You will have access to a company van so having a full UK driving license will be essential.

We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact careers@cala.co.uk

About Us

The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.