Manager – Data Product (Digital Applications)

Job Details

Salary: Competitive

Hours: Full Time

Location: Hybrid working -The VHQ Crawley 3x days on site and 2x days from wfh

Contract: Permanent

Closing Date: 16th January 2025

In a nutshell

Ready to lead the way in transforming data for digital experiences at Virgin Atlantic? As the Manager - Data Product (Digital Applications), you’ll shape a data strategy that powers seamless data feeds and access for our digital products, ensuring alignment with business goals and enriching applications with reliable data from core assets and AI/ML engines.

In this role, you'll manage the entire data product lifecycle, from prototype to deployment, collaborating with business, digital, and development teams to ensure each product drives measurable success. Your work with stakeholders will gather key requirements, craft solutions, and deliver reliable data endpoints for both internal and external applications.

You’ll stay ahead with the latest in data integration, APIs, and digital technology, setting quality standards, driving user adoption, and ensuring documentation and release management for robust and widely-used data products.

If you're excited about data-driven innovation and ready to make an impact, join Virgin Atlantic and take your career to new heights.

Day to day

• Lead the development and execution of data product strategies, prototypes, and improvement of existing products to enable a range of consumption initiatives into internal and external digital applications.
• Collaborate with teams from different departments to identify business needs and convert them into requirements and solutions, advertising usage and adoption of the subsequent assets.
• Manage end-to-end delivery of data products, ensuring flawless execution and alignment with business objectives.
• Lead squads of data product analysts, data engineers and developers, providing guidance and support to successfully implement innovative data solutions, feeding various systems.
• Define and track key performance indicators to measure the success of products and drive continuous improvement
• Stay up-to-date with industry developments and emerging technologies, recommending new approaches to enhance our feed and provisioning capabilities for core data and ML outputs
• Foster a culture of innovation and collaboration, encouraging creativity and out-of-the-box thinking

About you

• Bachelor's degree or Master’s degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience in managing data product development and qualification of value.
• Strong leadership skills, with the ability to inspire and motivate teams
• Experience in managing the end-to-end lifecycle of digital data products or data as a product
• Developed direct data feeds and/or APIs with a strong understanding of their construction, dependencies, governance and authentication
• Experience in delivering data products to CRM applications such as Adobe Experience Platform/SalesForce, Contact Centre platforms or other applications where data is required to drive value

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.