Managing Director, Strategic Services

Canada, England, United Kingdom

12/17/2024

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are seeking a visionary leader to take full responsibility for scaling our global strategic services with the enterprise market. The successful candidate will manage new business lines including product life cycle, go to market strategies, and the business P&L. The expectation is that this role will operate with the entrepreneurial agility of a start-up, within the framework of the larger corporation.

Responsibilities:

• Manage the business line (P&L responsibility). Oversee its investments, ensuring sustained growth and increasing valuation.
• Lead the development of a business line strategy and vision for the CX market, guide marketing efforts, and build client relationships.
• Partner with your colleagues to identify opportunities to introduce and upsell other Miratech services, creating a reference model that showcases the added value strategy.
• Apply the Miratech corporate policies and procedures to the needs of this business line.
• Fulfill your other executive responsbilities consistent with the purpose of this role.
  
  

Qualifications

• Strong entrepreneurial mindset, with the ability and desire to drive business success in a fast-paced corporate environment.
• Successful experience building and leading diverse, global teams. Proven ability in decision-making, taking ownership, and effectively managing in a changing environment.
• Ten or more years of successful experience in business management and/or development, preferably with IT services, managed services, and/or a SaaS business company.
• Deep knowledge and experience in the CRM, CX, Unified Communications and/or related IT markets.
• Exceptional interpersonal and communication skills, resilience and the ability to thrive in complex, fast-changing environments, a strong moral compass, and commitment to ethical business practices.
  
  

Additional Information

We offer:

• Operating with a high degree of autonomy, engaging directly with the Miratech investment board and CEO.
• A competitive remuneration package including short-term and long-term incentive models designed to reward growth and success.
• Leadership of a critical strategic business line and initiative, serving dozens of active clients, including many in the Fortune 500.
• Benefit from the support of experts and leaders within Miratech, whose priorities will be aligned to your objectives.
• Build further success based on the foundation of the Miratech brand, expert infrastructure, and existing hard-earned and trusted relationships.
  
  

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.