Marketing Executive – Customer Communication

Crewe, England, United Kingdom

1/3/2025

Job Advert

Position: Marketing Executive - Customer Communication

Location: Crewe, CW1 6DB

Working Hours: Monday to Friday, 08:30am – 05:00pm

Radius Payment Solutions are a leading Global Fleet Management Company who offer services in the Fuel, Telematics, Telecoms and Insurance industries. Our wide range of products include Fuel Cards, Vehicle Tracking Devices and Phone Tariffs. We are a successful growing global company with offices across 15 countries.

We are looking for a marketing executive to join our emerging business units marketing team. This role will suit a person with experience working in a B2B marketing environment with experience or interest in customer communication.

What will you be doing as a Marketing Executive – Customer Communication?

• Building our in-life communication strategy across our 5 business units from onboard through to renewal and resign
• Focussing on generating upsell opportunity through campaigns and product awareness
• Creating Salesforce email templates for our sales staff
• Work with sales and customer support teams to deliver a consistent experience for customers.
• Implement customer retention strategies, ensuring high levels of satisfaction and product adoption.
  
  
  

Essential Skills

• Educated to degree level or equivalent experience, ideally in Marketing.
• Experience in a business-to-business environment (desirable)
• An understanding of Salesforce / Marketing Cloud is highly desirable.
• Strong copywriting skills and an eye for detail.
• Some HTML experience or desire to learn
• A natural people person, who will proactively engage and drive content creation across the business and engage with all stakeholders. Ability to work cross-functionally across departments.
• Strong team player able to show initiative.
• PC literate, Excel, Word and PowerPoint skills a must.
  
  
  

Why choose Radius?

• 24th in UK Top Track 100 company;
• Rapidly expanding global company with an entrepreneurial mindset;
• Internal talent development programme;
• Secondment opportunities to work in our international offices;
• Innovative, technology driven culture.
  
  
  

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

Department

Marketing

Contract type

Permanent

Hours

Monday to Friday - 08:30 - 17:00

Salary

Available on request