Office Location: Darlington
Salary £38,000 -£40,000 per year
Contract Type: Full-time / Permanent
Here at SJOG we are committed to delivering excellent digital services to colleagues and the people we support on a day-to-day basis, our staff live our values of Hospitality, Compassion and Respect and we make everyday count.
We have recently undertaken a review of our IT Service and established a new Estates and Infrastructure division, bringing together our IT, Property Services, Housing and Green Team under a single point of leadership. We are committed to revolutionising the services we provide supported by modern technology that meets the needs of the charity, colleagues and customers.
As Network Services & Infrastructure Manager you will be responsible for the management and maintenance of the charities IT network Infrastructure. Ensuring business services and network operations are managed and maintained across the network, supporting stability and growth. You will manage a legacy estate of mixed architecture and services and will assist with the transition to a new tiered architecture model, and modernisation project. Managing and overseeing the transition of service migration between legacy and new network, commissioning new infrastructure models and IP services, including cloud infrastructure.
The role will also manage the current BAU network services team and business helpdesk requirements, whilst also playing a key role in the implementation and migration project to a new network design, ensuring that industry standard security is implemented and maintained across the estate.
Based at our Head Office in Darlington you will manage a small team of resource and you will help define and deliver the network service policies and procedures, including security, data protection and disaster recovery and managing direct relationships with our service providers and support resources.
Essential Skills, Attributes And Experience
- Experience in managing a multi-site IT infrastructure estate, including cloud and hybrid services
- Minimum of 5 years experience in an infrastructure role
- Managing an IT Helpdesk
- Strong knowledge and understanding of Active Directory, DHCP, DNS, Group Policy and network related services
- Tenanted Office 365 Management and support (365 Admin, Azure AD, Teams, SharePoint)
- Microsoft Azure & Intune
- Cloud based end point protection
- Apple & Android MDM
- Cisco Networking
- Ideally ITIL Foundation v4 qualified
- Participate in on-call rotation for after- hours support.
Benefits And Rewards
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- Excellent training and development opportunities
Click here to view the full Job Description and Person Specification
An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.
If you would like an informal discussion about the role please contact Michael Robins, Senior IT Services Manager at in the first instance.
Closing date for applications:
Friday 17th January 2025 (12 Noon)