Network Support Engineer

Location: Bristol (hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential.

Computershare are currently looking to recruit a Network Support Engineer to join the EMEA Network Team within Computershare Technology Services.

This position sits within our EMEA Network Support Team providing 2nd and 3rd line support across our Computershare Technology Customers and clients. The team are always working to enhance the way we do things, so if you’re looking for a role where you can bring your ideas to the table, it’s a great one to be in!

Why would you choose this role when there are other Network Support Engineer roles in the market? Well, there are a few things that make this role stand out:

• Opportunity to work on complex and global solutions.
• You will have the chance to work with a global team and embrace different cultures.
• Career progression opportunities as you could move into Delivery Team in the future.

This role will be based in our Bristol office 3 days a week currently with flexibility offered in relation to working from home.

A role you will love.

We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and accepting of change with an ability to manage conflicting priorities. Don’t worry though, we do this through working collaboratively as a team and ensuring we have fun along the way.

Working to support all our CTS customers and clients, we will be looking for you to also enhance the customer experience through investigating and resolving system faults, enabling our customers to run their operations effectively.

You will be responsible for the maintenance and health of our EMEA network equipment, providing advanced technical support for networking across multiple vendor products, including Cisco Nexus, Meraki, Fortinet, Citrix and Zscaler.

Some other key responsibilities:

• Implementing policies and standards relating to Computershare’s Network environment, ensuring adherence to security procedures.
• Preparation of technical reports for management.
• Implementing authorised/approved firewall change requests.
• Involvement in proof of concept and deployment activities when project teams require SME resource.

What will you bring to the role?

You will demonstrate relevant experience as a Network Support Engineer working in an enterprise environment.

Essential Skills/Technologies

You will have strong understanding of Data Network infrastructure technologies including:

• Enterprise routing, switching and wireless products (OSPF, BGP, STP, 802.11X, VPN)
• Enterprise stateful inspection and application layer firewalls (Fortinet)
• Enterprise Network Monitoring and management
• Enterprise Systems Monitoring
• Meraki (Switches, Wireless WAP’s and MX Firewalls)
• Cisco Nexus N9 Switches
• Citrix Netscaler (Gateways and Load balancers)

Desired Skills/Technologies

• Network automation (Cisco DCNM, Ansible & Python)
• Network Access Control
• Cloud Networking
• DDOS product (e.g. Akamai)
• Microsoft PKI infrastructure

Rewards designed for you.

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our opportunities.

A Diverse and Inclusive Place to Work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

About The Team

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.