Operational Resilience Analyst

Who we are:

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

Our mission is -

• To help create a society that promotes people’s quality of life and that has human dignity at its core.
• To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment and promote sustainable development.
• To offer our customers sustainable financial products and high-quality service

We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment.

The Opportunity

We are excited to be recruiting for an Operational Resilience Analyst on a permanent fulltime basis.

The role of Operational Resilience Analyst supports the team goals by contributing to TBUK’s Operational Resilience, which is defined as ‘the ability of TBUK to prevent, adapt and respond to, recover and learn from, operational disruptions, including cyber-threats.

In this role you will work closely with the Operational Resilience and Business Continuity Manager and support the Risk and Resilience Forum.

This opportunity offers hybrid working typically this will require you to work 1-2 days in our Bristol office per week, with a choice of working from home on the other days (following an initial training and induction period).

Key Responsibilities Will Require You To

• Understand and monitor IBS resilience levels on an ongoing basis
• Provide production of regular MI and reporting to support the Risk and Resilience Forum
• Review the Operational Resilience action log and escalate any issues to ORBCM
• Facilitate the activities related to:
• IBS identification
• Impact Tolerance
• Mapping and Vulnerabilities
• Scenario Testing
• Self-assessment
• Minute the Risk and Resilience Forum meetings
• Ensure TBUK operates within expectations set by the Management Committee/ Board:
• Support Testing/Simulation Exercises
• Scenario/ Threat Analysis
• Business Impact Analysis
• Promote awareness and understanding of Operational Resilience across the firm

What We Are Looking For

To be successful in this role you will have a good working knowledge and relevant experience of business operations, preferably in a financial services / retail banking environment combined with firsthand experience of one or more of the following;

• Gathering, influencing and documenting business change requirements, preferably using a standard modelling technique such as BPMN.
• Leading / participating in process improvement initiatives using industry-standard methodologies such as LEAN / Six Sigma.
• Working with ICT teams using Agile development techniques.
• Working in project teams within a Prince 2 framework

You will have excellent communication skills at all levels and will have the ability to interact professionally with a diverse group including department heads, ICT development teams and subject matter experts and will be naturally adept at motivating, negotiating, and influencing.

Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is therefore important that candidates evidence a strong commitment to Triodos Bank’s core values of sustainability and transparency, as well as the personal qualities to live these values.

What We Offer

In return for your hard work and expertise, you will receive a competitive full time equivalent salary of £38,000 - £43,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

Our Benefits Include

• Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
• Life Assurance (worth 4 times basic pay)
• Income Protection - 75% of basic pay after 13 weeks sick and following six months service
• Private Medical Insurance with optional enhanced or HCP family coverage
• A Health Cash Plan
• Vitality Leave – After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter.
• 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years’ service
• A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave
• 5 days fully paid carers leave
• A wellbeing allowance of £200 a year
• 1 Wellbeing Day
• Free yoga classes
• Co-worker retail discounts
• Cycle to work scheme
• Refer a Friend scheme
• Colleague recognition voucher scheme

We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don’t want to miss out on candidates who feel they don’t exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need!

Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.

Closing Date: 22/01/2025