Operations Administrator

Operations Administrator

London

up to £190

Must have a good all round skill set

Must have Crest Settlements experience.

Knowlege of Reconciliations and Corporate Actions

Aim & purpose of the role:

To provide support and assistance to the Senior Operations Manager & Head of Operations in preparation for forthcoming projects and tasks

To work alongside established members of the Operations Team, acquiring key skills to assist with cross-training and sustaining BAU throughout periods requiring cover

Key accountabilities/responsibilities

• Understanding of general settlement tasks, including EUI (Crest) settlement, processing of Residual settlements, unit trust processing and daily reconciliation of transactions, monitoring of open positions
• Actioning trade amendments and ensuring daily processing and dispatch of contracts/transfer forms in a timely manner. This applies to both electronic and hard copies
• Ensure all errors & warnings are resolved on a daily basis and where necessary escalated to the relevant department
• Oversight of ISA/JISA administration including subscriptions, APS, deceased and closures
• Assisting with Unit Trust administration, including set up and class conversions
• Dematerialisation of stock into nominee depots
• Dividend Processing
• Administrative handling and uploading corporate events onto AWOL (WCG internal system)
• Handling and electing Proxy Votes
• Attendance of Project meetings when required
• Collaboratively writing procedures for new and existing tasks, documenting and creating manuals/flowcharts

Person Specification/Skills

• Self-starter with a dynamic, proactive and "can do” attitude
• Strong written and verbal communicator both formally and informally
• Confident and approachable
• Strong ability to learn new processes and tasks quickly, while documenting procedural notes
• Highly organised with a strong attention to detail, with particular focus on accuracy and numeracy ability
• Be able to work effectively during pressure periods while prioritising and multi-tasking
• Ability to react to events decisively and effectively and suggest innovative solutions to problems
• Very strong analytical and problem solving skills
• Prepared and able to learn a number of systems
• Working to tight deadlines under pressure
• Willing to share knowledge effectively and show a flexible work approach within a team
• Self-sufficient with the ability to prioritise and multitask

Education/Experience

• Minimum of 5 years prior experience working within a financial institution, preferably in Investment/Wealth Management/Operations
• Understanding of the current Regulatory environment
• Excellent knowledge of Outlook, Excel, Word and Google Sheets/Docs
• Prior experience using the Nexus system is preferable
• Knowledge of how various departments form the structure of Operations