Operations Analyst

Ipswich, England, United Kingdom

1/7/2025

The Market Security Group (“MSG”) is a central analytical team for Willis Towers Watson, undertaking annual financial assessments of some 3,500 insurers worldwide. The operations team support the work of the analytical team in a variety of ways, in the day-to-day management of the MSG’s systems, processes and controls.

The primary function of the MSG is to carry out research and financial analysis on these insurers, providing a financial assessment to the Willis Towers Watson’s Security Committee and written factual reports to clients. This is a junior level role with a hybrid working style based at Ipswich office. 

The Role: 

• Assisting on the day to day management of systems, processes and controls of the MSG.
• Help to manage shared email inboxes, responding to internal and external queries on Market Security processes.
• Providing training, and respond to routine queries, on using Market Security IT systems to both internal colleagues and external clients.
• Data gathering on the insurance companies assessed by the analytical team.
• Support the MSG Operations team in the delivery of MSG projects.
• Assist in the requirements gathering, planning and testing of enhancements to IT systems utilised by the MSG.