Operations Manager

About the Role

The Operations Manager: Test, Measurement, Inspection (TMI) will deliver the highest standards of operations and service to meet customer expectations and business compliance using the most profitable and efficient best practice. Equal focus is required on Operational procedures and policy as well as Commercial awareness and delivery.

Key Responsibilities

• Ensure as far as is reasonably practicable that equipment, premises, and employees adhere to all health, safety and quality procedures.
• Ensure we pro-actively achieve Vp Group audit and ESS/HS Compliance, Business Systems requirements and enforce environmental policy.
• Ensure the optimum level of equipment availability is achieved through effective management and maintenance of the hire fleet.
• Work with both operations and the commercial teams to ensure that we are exceeding expectations with our customers’ needs in terms of product innovation and management.
• Working with the commercial team to reduce fleet obsolescence and support asset disposal.
• Prepare CAPEX case submission with a view to introducing additional assets to the ESS fleet.
• Provide support and information to colleagues and customers regarding new assets added to the fleet.
• Support the commercial team with Supplier management: ensure competitive pricing is achieved.
• Liaise with the Finance and Commercial departments to create supplier agreements where appropriate.
• Support the Business Development team in winning and retaining national and customer accounts where applicable.
• Support and ensure disciplined cost management is effectively controlled within the TMI business.
• Provide compliance with all aspects of property management, ensuring that maintenance schedules are adhered to and all contractual obligations are met.
• Create and develop a suite of procedures documenting all TMI operational processes.
• When considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.

What We’re Looking For

• Demonstrate significant experience in the Hire sector, Test and Measurement industry or equivalent
• Knowledge of the survey / safety industry desirable.
• Manufacturer training desirable
• Technical background: Electro / Mechanical / Process etc.
• An electronic, mechanical, or engineering qualification is desirable.
• Educated to relevant level / equivalent experience.
• Management / Leadership experience
• Ability to demonstrate leadership capabilities: encouraging, collaborative and able to inspire team with company strategy and goals.
• Outstanding relationship building with influencing skills both internally and externally. A team player, highly motivated with a strong commercial acumen and an outgoing personality.
• Excellent organisational and time management skills; a self-starter with the ability to work independently using their own initiative.
• Strong verbal and written communication skills, attention to detail, with the ability to produce engaging communications.
• Financially numerate and literate
• Understands and is an advocate of the importance of Health, Safety, Environmental and Quality compliance.
• Competent IT Skills
• Valid UK driving licence

What We Can Offer You

• Competitive salary
• Competitive annual bonus scheme
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.

As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.

At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.

Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.