Pay and People HR Assistant

Chester, England, United Kingdom

12/7/2024

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

About The Department

RSM’s People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM’s experts across employment tax, employment legal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.

People and Pay (PAP) is the HR and Payroll division of People Advisory Services, delivering cutting-edge and premium payroll software and HR solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brands across industries such as retail, manufacturing, financial services and the public sector to name but a few.

About The Role

You will be a member of the Pay and People Operations Team, supporting the Senior Analyst with ensuring excellent client experience across Pay and People for RSM and making sure our premium product strategy is employed consistently. In this newly created role, the Pay and People Assistant will support with the following key activities:

• People Manager Administration for RSM clients using RSM’s own proprietary People Software People Manager. The role holder will be fully trained to use and understand this platform and assist with providing guidance to our clients.The role holder will be responsible for People Manager administration in the system linking to RSM’s Pay Manager where payroll processing takes place.
• A broad range of Pay and People Administration including P11D’s, Pension Administration as well as some HR administration for the HR Consultants in relation to standard people related documentation such as salary review letters where there are several letters to be processed at one time using People Manager.
• Pay Gap Reporting for RSM clients; both gender and ethnicity pay gap reporting in line with current legislation. The role holder will be fully trained in this area and prior knowledge of the Gender Pay Gap legislation is not essential.
  
  
  

This role is an opportunity to help People Advisory Services fully realise it’s combined capabilities as a Pay and People provider to the middle market offering a premium product to clients; assisting with the enhancement of processes and delivery, as well as suggesting and supporting with the development of brand-new processes which will improve the client experience, using technology wherever possible to further automate and digitally transform the offering positively.

Main Responsibilities:-

• Supporting the delivery of pay gap reports and pay and people administration; including but not limited to People Manager administration, P11d service and pension administration service.
• Reviewing of current processes and looking for enhancements, with the support of the Team Leader and wider members of the Pay and People team where appropriate.
• Enhancing the People Manager experience for the user and helping towards the goal of providing a premium service for RSM clients.
• Upgrading the Gender Pay Gap reporting experience for clients and helping towards the goal of providing a premium service for RSM clients incorporating enhancements in technology wherever possible.
• Providing various operational support to Payroll and HR Consultancy teams.
• Assisting with all HR administration in relation to People Manager including data entry and updating electronic files.
• Assisting with implementations and the training for all new and existing People Manager clients.
• Supporting HR Consultants with all types of HR administration in relation to HR and Payroll clients.
• Drafting the provision of providing gender pay gap calculations to clients using Payrite, Inpay and RSM’s manual calculator solutions.
• Helping and responding to clients efficiently within agreed timescales.
• Looking for potential to improve our offering to HR and Payroll clients.
  
  
  

About The Ideal Candidate

The ideal applicant will have strong administration and/or operations experience, ideally within a payroll and/or HR team, with a demonstrated passion for process review and improvement. You will have strong numerical abilities coupled with proven knowledge of MS Office, in particular Excel. Experience of the P11D process and other cyclical HR and payroll tasks are advantageous. Similarly, an understanding of professional services or an outsourced provider high volume environment is desirable, but not essential.

Essential competencies:-

• Strong Microsoft Excel, Word and Powerpoint skills (Excel to a high level).
• Good numeracy.
• Demonstrate confidence and professionalism whilst being approachable.
• Resilience and strong attention to detail.
• Excellent and positive interpersonal and communication skills, both written and verbal.
• Ability to work independently (without face-to-face daily line management – we are a national service line and work hybrid/remotely very often).
• Good organisation and prioritisation skills, ensuring project timelines and deadlines are met.
• Flexibility, adaptability, and problem-solving abilities.
• Discretion and ability to maintain confidentiality.
• Ability to review and improve service and processes and look for enhancements in how we work to deliver increased efficiencies, automation and digital transformation.
  
  
  

Desirable experience:

• HR and or Payroll / HRIS experience.
  
  
  

Note: This job description reflects the present requirements of the role. As duties and responsibilities change, the job description will be reviewed and will be subject to amendment in consultation with the individual.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.