People & Recruitment Manager

Kingston Upon Thames, England, United Kingdom

11/15/2024

Reporting to the Operations Director, the People & Recruitment Manager will manage all HR & Recruitment processes in the iLUKA UK office as well as supporting our overseas offices. This role will consist of daily general HR duties but also a big focus on managing the recruitment, selection, and delivery of an overseas event workforce to populate operational teams in all areas of the company's functional business units.

This role will start in February/March 2025 and will be hybrid, with two days a week in our Hampton Wick office. The role will also see international travel to our event based offices.

Key Responsibilities

• Manage all HR employee documentation, including design and development where necessary, including role specifications, newsletters and joining instructions
• Prepare employee contracts based on a template
• Answering HR queries
• Give new employees a fantastic introduction to iLUKA by conducting new hire orientation and local on-boarding
• Liaise with IT and Finance to enrol new starters
• Review and Authorise monthly payroll
• Answering any queries on payroll
• Manage local requirements for expatriate employees including, rent, Visas and relocation
• Maintain employee benefits programs and inform employees of benefits
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
• Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records; representing the organisation at hearings
• Participate in the development of strategic recruitment plans aligned to meet the resourcing and accreditation needs of all functional areas
• Effectively track and monitor recruitment progress against plans
• Assist in the development and manage university attraction and recruitment strategy
• Research, budget, plan and execute candidate assessment centres and interview schedules
• Screening, interview and management of suitable candidates
• Adhere to professional and legal confidentiality standards, company policies, procedures and practices, maintaining the highest level of integrity regarding candidate data management and client confidentiality
• Communicate effectively with all colleagues, participate in project team meetings as required and necessary client /organising committee meetings
• Compile recruitment contingency plans covering candidate withdrawal, increased resource needs and other potential changes to resourcing needs
• Assist in developing and delivering training to programme teams on relevant areas, including accreditation, working time restrictions, payroll systems, etc.
• Understanding accreditation types and restrictions
• Guide and control accreditation procedures through relevant functional areas
• Manage collation, accuracy and format of employee information for submission
• Ensure timely submission of accreditation requests
  
  

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business as necessary.

Skills, Knowledge, Expertise

• Fluent in English (Italian an advantage)
• Previous HR and Recruitment Management experience
• Previous experience in high-volume recruitment campaigns
• Hospitality or sports event experience would be an advantage
• University recruiting experience
• Effective project management skills
• Confident public speaking and communication skills
• Strong planning, organisation and time management - able to plan, set and achieve goals within defined deadlines
• Advanced IT Skills, especially in Excel
• Commitment to unrivalled customer service and teamwork to deliver results
  
  

Attributes

• High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
• Flexible, enthusiastic, confident, outgoing
• Willing to roll sleeves up and get involved
• Passionate about sport, hospitality and delivery
• Able to work in a calm, kind and professional manner in a pressured environment
• Ability to prioritise a demanding workload