People Manager

London, England, United Kingdom

12/20/2024

Corporate Services

Permanent

White City, London + Hybrid (minimum 2-3 days in office per week)

Hiring range: £35,000 to £40,000

For more information please email TalkingCareers@itv.com

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The role…

Our People team has an exciting opportunity to recruit for a new dedicated People Manager on a permanent basis. This role would ideally suit anyone currently working as a HR Advisor, looking for that step up. If you've got a solid theoretical foundation and you're excited to roll up your sleeves and make a real impact this could be the perfect opportunity for you. You will support our Corporate Services division including our Technology, Finance and Legal teams to name just a few, working closely with the People Business Partners in the implementation and delivery of strategic people plans and priorities for the division.

Some Of Your Key Day-to-day Responsibilities Include

Advisor to leaders and managers

• Build and maintain effective relationships with stakeholders to deliver successful business outcomes
• Act as critical friend and challenge the status quo
• Advise on ITV policy and process
• Support the implementation of a Diversity, Equity and Inclusion strategy, relevant to the business which complements the ITV DE&I strategy and drives a culture of inclusion.
• Collaborate with HR Ops and Services, other HR colleagues, the centres of excellence (Recruitment, Reward, Learning and Development, Occupational Health and Diversity etc) to ensure a comprehensive, seamless and efficient HR service
• Ensure that new and amended policies, procedures and toolkits are effectively communicated to relevant stakeholders to provide absolute clarity and consistency in the application of policies across the business.
  
  

Problem Solving and Resolution

• Work with client groups and Business Partners to find solutions to problems.
• Understand the business area priorities and contribute to people plans aligned to our More than TV Strategy and our People Strategy
  
  

Organisational Design

• Deliver and support the implementation of OD for the division
• Support changes and restructures as required
  
  

Projects and change

• Support delivery of projects and act as an advocate for change
  
  

Employee Relations

• Guide, support and advise line managers through everyday HR situations
• Advise and support on long term and short term sickness absence
• Advise on where stress risk assessments might be appropriate and manages the process
• Manage occupational health referrals
• Advise and support managers on probation management, capability and performance management
• Advise on smart and flexible working
• Management of grievances and complaints (outside of People Relations team remit)
• Assess conflicts of interest including Personal Relationship at Work
  
  

Risk & Compliance

• Identify operational risk within the division
• Ensure effective implementation and compliance with our People policies e.g. Contracting & Compliance (CAC) and ensure all training is embedded.
• Ensure that regulatory and legal statutory requirements are met, continue to ensure relevant legal knowledge is maintained.
  
  

Data

• Take accountability for People data for business areas and use insights to influence decisions as needed.
  
  

Continuous Improvement

• Contribute to the People function’s quality and continuous improvement working in partnership with CofE’s to ensure a high quality, efficient and professional People service.
• Work with the wider HR team to help identify improvements to existing policies and procedures, and processes.
• Maintain a working knowledge of developments in employment law and HR best practice.
• Guides managers to use standard processes through people systems and processes
  
  

Skills You’ll Need (minimum Criteria)

• Proven HR generalist experience, preferably in a fast paced, high profile organisation at HR Advisor level or equivalent.
• Demonstrable experience in identifying and resolving employee relations risks and issues
• Good working knowledge and understanding of UK Employment law and HR best practice initiatives
• Experience of providing a proactive HR service and meeting deadlines
• Foundation in employment law and understanding of its application in a business context
  
  

Other Things We’re Looking For (key Criteria)

• Confidence to influence and appropriately challenge managers
• Flexible in style to accommodate a variety of personalities, with the ability to adjust approach accordingly
• Action oriented, resilient, proactive and conscientious
• Ability to multitask, working independently or in a team
• Confident communicator with the ability to remain calm under pressure
• Takes accountability for their decisions and actions
• Proactive, self starter with a ‘can do’ approach
• Comfortable working with a high degree of ambiguity
• Ability to manage relationships to deliver both organisational and operational impacts of case management
• Strong networking and interpersonal skills with the ability to quickly build rapport and trust with all colleagues
• Experience in working within a HR operating model utilising Centres of Excellence
• Some experience of delivering operational HR in a matrix environment
• Solid numerical skills and Microsoft Office/Google Suite abilities (in particular experience of working with Oracle Fusion HR information system would be advantageous.)
  
  

ITV is for everyone.

ITV strongly encourages applications for this role from Deaf, Disabled and/or Neurodivergent people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com

Find out more about applying with a disability.

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
  
  

Because those who make an impact deserve to be rewarded for it.

ITV Offers Some Great Rewards And Benefits Including

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
  
  

More About Our Benefits

Closing date: Midnight Sunday 12th January 2025

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.