Personal Assistant

Manchester, England, United Kingdom

12/13/2024

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation?

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

In this new role as a Personal Assistant, you will work cross-stream, providing a full range of support to 2 to 3 Partners across Audit and Tax, providing administrative, business and personal assistance within the department and to become an integral member of the support team. In this busy role you will:

• Maintain and co-ordinate diaries of Partner(s) and group members as required as well as providing an effective time management approach
• Arrange and co-ordinate internal/external meetings and events. Liaising with delegates, booking meeting rooms and arranging refreshments/equipment as necessary
• Organise business travel, visas, hotel accommodation, preparation of itineraries, cars etc
• Significant liaison with clients for meetings, presentations and reports
• Acting as first point of contact for clients by receiving, screening and rooting all incoming telephone calls, correspondence and mail
• Confidence to liaise with high level Partners, both internally and externally
• Acting as gatekeeper for Partners
• Visibility of high level confidential information and maintaining confidentiality at all times
• Responsible to act on the Partner(s) behalf on a range of issues and projects
• Monitor e-mails/meeting invitations of Partner(s) and reply on their behalf when needed
• Performing conflict checks and client take on via CTO2
• Use of CMS (Client Management System) to maintain accurate client/target information, as well as pipeline management
• Liaising with the internal recruitment team to arrange interviews
• Documentation creation and management, including ensuring on Brand
• Taking minutes at meetings when required
• Completion of expense reports in a timely manner
• Dealing with personal administration as and when required
• Provide an exceptional client experience and support client initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points
• Assisting with client Risk Management by updating and maintaining Risk databases.
• Deal with routine enquiries and taking appropriate messages
• General administrative assistance to group as required such as timecard chasing.
  
  

You'll be someone with:

• Intermediate to advanced level of Word, Excel and PowerPoint
• Fast accurate typing skills
• Excellent communication skills
• To either have previous experience in, or ability to learn Outlook and Workday
• Ability to manage / prioritise tasks
• Be a proactive member of the team
• Ability to readily understand the Group’s and Firm’s environment, the Firm’s structure and culture
• Ability in exercising initiative, discretion and organisation
• Be able to identify and evaluate problems and demonstrate the ability to approach and tackle problems effectively
• Be flexible and able to adjust quickly when priorities change
• Ability to communicate at all levels within the Firm and externally
• Work on own initiative and be self-motivated
• Ability to pay attention to detail
• Awareness of BDO Brand, layout of documents etc
• Be forthright when necessary
• Able to work in an area which is task orientated
• Ability to adhere to strict deadlines
• Ability to work within a team environment
• Proactive in driving things forward
• Ability to chase partners
• Ability to see things through from start to finish and staying on top of do to lists.
  
  

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.