Process Quality Assurance Manager – Space and Assortment Engineering

Greater Stoke-on-Trent Area

12/13/2024

RELEX Solutions create cutting-edge optimisation software to help retailers and consumer brands drive profitable growth. With growth comes opportunities, and we embrace both. Within our platforms, our teams are driving change, working with international colleagues and the latest tech stack to develop solutions that transform into a pioneering end product; it’s tangible and impactful – for our customers and the world.

Our technology team:

Our Technology team enjoy a challenge. They’re hungry to learn, and don’t hesitate to ask what, why, and how. They get to work with various technologies to create high quality scalable applications (just imagine, thousands of stores, millions of products, and billions of rows of raw data!). Their expertise positively impacts the environment and business processes around the world; alongside international colleagues, they drive change and develop solutions that become our pioneering end product. From functional programming, machine learning and interesting algorithms, to building big data pipelines, they’re behind it all. They can work in a flexible way, remote or in-office – after all, they contribute to all our achievements, so we reward them with genuine work-life balance and access to every opportunity.

We are now looking for a full-time QA Manager to join our RELEX family in Helsinki / Lisbon / London / Stoke office. You’ll join the S&A Engineering team, developing our Space and Assortment solution, and help us ensure the highest quality standards.

As a QA Manager, you will:

• Implement, maintain, track, and report on the quality strategy, roadmap, framework, and definitions within your unit.
• Provide 1:1 support to VPs and all stakeholders in quality definition, measurement, insights, and tracking.
• Assist and collaborate in defining quality attributes characteristics
• and their measurement, tracking, and reporting.
• Support test management and stakeholders within the quality framework and strategy.
• Support and collaborate on definition of metrics and their implementation to the metric Framework
• Ensure ways of working for risk, incident, change, defect management, test management, triage, and reviews take place in your department.
• Facilitate process improvements and implement new ways of working.
• Support the implementation of tools and techniques, providing training and ongoing mentorship.
• Participate in and contribute to quality processes and activities.
• Collaborate with stakeholders on quality initiatives.
• Provide support to the VP, Engineering Directors and Engineering Managers, giving visibility of the quality levels achieved.
  
  

We’re looking for:

• Proven experience in quality assurance management within a software development environment.
• Strong understanding of quality frameworks, strategies, and roadmaps.
• Excellent communication skills and the ability to provide 1:1 support to senior stakeholders.
• Experience with risk, incident, change, defect management, and test management.
• A proactive approach to process improvement and implementation of new ways of working.
• Strong collaboration skills and the ability to work with various stakeholders.
• Experience in training and mentoring teams on quality tools and techniques.
  
  

What we consider as an advantage:

• Familiarity with scalable and distributed systems.
• Experience with cloud computing platforms (AWS, Azure).
• Knowledge of modern development practices and tools.
• Experience working with reporting, business intelligence and software development tools
• Studying for or qualified in Six Sigma Certification – minimum green belt
• Familiar with Lean and quality practices
  
  

Our UK Offices

RELEXians can be found around the world, but here we’re based in Stoke and London. You’ll find our Stoke office in a university campus business park, a genuinely collaborative space surrounded by up-and-coming talent. In London, we have a brand-new vibrant space that doesn’t compromise on cosiness – it’s a welcoming customer hub! One of our meeting rooms even transforms into a cinema, and dogs are more than welcome. Both offices are well-equipped spaces in which to socialise and work. Your future teammates are just as passionate about technology/impacting the world as you are; they’re a vital part of our unique culture that encourages personal development and genuine work-life balance.

Across RELEX, our people are supported and rewarded. In the UK, we go even further. As well as:

• A competitive salary
• Flexible and hybrid working
• 25 days annual leave
  
  

We offer family-orientated policies such as maternity and paternity packages, the gift of time to do the school run, days off for first days of school, and even leave for your wedding and moving house! We also have private medical care, company events and a company-wide bonus. But that’s not all.

We’re on a journey with our pioneering technology and exciting growth, which is why we celebrate diversity and are committed to creating an inclusive environment for everyone. We can’t wait to see what challenges you’ll overcome and what problems you’ll solve. Join us and work with the best. Be curious. Be RELEX – Apply today.

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.

Are you the one we’re looking for? Apply today and become a part of our RELEX family!

You can apply by sending your cover letter through the application form as soon as possible. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly.