Product Manager

Staines-Upon-Thames, England, United Kingdom

12/24/2024

Job Description

About the role:

We are looking for a strategic and experienced Product Manager to lead the development and delivery of high-quality digital services. The role requires someone who can manage a multidisciplinary team, collaborate with key stakeholders and ensure that the product vision aligns with user needs and organisational goals. As a Product Manager, you will play a pivotal role in driving product strategy, managing roadmaps and delivering digital services that are simple, accessible and effective.

At This Level You Will

• Shape the overall product vision and strategy, ensuring alignment with organisational priorities and user needs.
• Lead and support agile, cross-functional teams to deliver high-quality products iteratively, using agile principles to continuously improve delivery.
• Influence and build strong relationships with senior stakeholders across policy, technical and operational teams to align on goals and outcomes.
• Promote a user-centred design approach, ensuring that services are built to meet the needs of users, with a focus on usability, accessibility and inclusivity.
• Provide clear leadership and direction, ensuring that the product roadmap and priorities are understood by your team and stakeholders.
• Drive performance metrics and analysis, using data to track the success of the product and make evidence-based decisions for improvement.
• Coach and mentor junior product managers, developing their skills and fostering a collaborative environment within the team and the broader product management community.
  
  

This role requires a proactive individual who thrives in an agile environment and can drive the product process from research to execution.

You’ll Be Responsible For

• Defining and delivering the product roadmap, ensuring it balances business needs, technical feasibility and user requirements.
• Prioritising the product backlog, making trade-offs between different features and enhancements based on user value, business goals and development effort.
• Engaging with stakeholders to gather feedback, clarify requirements and ensure that the product vision is aligned across teams.
• Leading product discovery and research, validating ideas through user research, testing and prototyping before committing to development.
• Managing the end-to-end product lifecycle, from concept to delivery, including continuous iteration and improvement based on user feedback.
• Experience with and ensuring compliance with GOV.UK service standards, including performance, accessibility, security and legal requirements.
• Managing risks and issues, proactively identifying potential blockers and taking action to mitigate them in collaboration with the team and stakeholders.
  
  

Skills Needed For This Role

• Product management expertise: Proven experience in managing the end-to-end product lifecycle, including strategy development, roadmap creation and delivery in an agile environment.
• Agile methodologies: Deep understanding of agile principles and hands-on experience leading cross-functional teams in an iterative product delivery process.
• Stakeholder management: Strong ability to engage, influence, and manage relationships with senior stakeholders across different departments and disciplines.
• User-centred design: Familiarity with user research, usability testing and incorporating user feedback to build products that meet the needs of diverse users.
• Data-driven decision making: Ability to use data and metrics to drive product decisions, assess product performance and inform future improvements.
• Communication and leadership: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and motivate teams.
• Problem-solving: Analytical mindset with the ability to think strategically and resolve issues that arise during product development and delivery.
• Governance and compliance: Knowledge of GOV.UK service standards and an understanding of accessibility, security and legal compliance in the public sector context.
• Mentorship and coaching: Ability to guide and mentor junior team members, fostering their professional development and growth.
  
  

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