Product Operations Manager

London, England, United Kingdom

11/4/2024

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by serial entrepreneurs, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market. Following a remarkable 7x ARR growth in 2023, Vertice has raised a total of $51 million to date. The Series B funding round, announced in January 2024, aims to fuel global expansion and drive product innovation.

We're well positioned to achieve our mission but we need the right people to ensure it happens. We're looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you'll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.

We're looking for a Product Operations Manager to join our growing team in London.

This role is a unique opportunity to have an impact on Vertice's mission.

About the role:

You will be a newly set-up function that creates a bridge between Product, Engineering and Operations/ Go-to-Market teams.

The Product Operation Manager will empower the Product team at Vertice to get closer to achieving our mission of enabling businesses to scale without friction, by providing cross-functional control, automating workflows and generating cost-savings.

The role will focus on operations and project management – defining cross-functional processes and KPIs, designing and implementing effective product life-cycle methodologies and tools (for product prioritization, planning, execution and roll-out) to provide clear transparency within Vertice, whilst also enabling our product & engineering teams to work more effectively with the go-to-market teams (CSM, Sales, Marketing) are in the loop.

How you'll be contributing to scaling the product org at Vertice?

• You'll envision, define, and execute on goals that set product up for continuous operational excellence
• You'll collaborate with Product, Design, Engineering and Research teams to regularly identify process gaps, optimisation and other executional blockers so that each team member can do their best, most focused work possible. We work primarily in Slack, Jira, Confluence and Product-board
• You'll proactively identify obstacles and opportunities, facilitate change, remove blockers, drive clear decision-making, and make iterative, evidence-based improvements to team processes
• You'll increase transparency and trust across Vertice by driving communications and collaboration channels, including planning, roadmap reviews, budget retrospectives, and feedback sessions
• You'll enable continuous improvement, ensuring learnings are captured, shared, and integrated
• You'll possess a high-level of attention-to-detail, communication, and writing skills, and are excited to tackle problems of high-pace growing company changes
• Work with product team members to continuously define what 'best practice' or 'good' looks like in each area and help teams understand opportunities to improve
• Help foster cross-team collaboration and alignment; and bridge communication gaps from product to the the rest of Vertice
  
  

This role will give you the opportunity to:

• Be creative – you'll have opportunities to pitch ideas for new processes and methodologies
• Have impact – we're constantly measuring and understanding how our work helps Vertice get closer to achieving its mission
  
  

Skills & Experience:

• Excellent communication and cooperation skills across multiple functions and teams
• 3+ years experience in a combination of strategy and operations roles (strategy consulting, product operations/management project management or a discipline working closely with product)
• You have a good understanding of product frameworks and development lifecycle
• You're a master when it comes to organization, planning and ensuring timely delivery of work
• You have a track-record of making data driven decisions
• You take a problem driven approach, and are able to wrap your head around complex challenges to break them into smaller problems
• Experience working with product and engineering teams
• Consulting background is an advantage!
  
  

Why join Vertice?

• Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS
• Work with passionate and talented teams that value your contributions and expertise
• Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity
• Share in our success with equity options
  
  

Final things to note:

Vertice is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy.

We like to deal directly with our candidates so no agencies please!

If you aren't sure this job applies to you, feel free to send your CV to careers@vertice.one, and we'll be happy to take a look and see

if you could be a good fit anywhere else in our business!