Product Owner - Payments Domain

West Midlands, England, United Kingdom

1/7/2025

About the team:

We have a brand new opportunity to join our Group Modernisation team as a Product Owner, Payments Domain. The role reports into the Lead Product Owner and will lead and develop a payments feature team to drive optimisation of product feature delivery. You will be responsible for technology backlogs from shaping to live implementation aligned to the overall product strategy. Leading from the front you will drive business growth by understanding customer and business needs and translating them into actionable product requirements. The role will work alongside other Product Owners and align with other labs focused on Savings, Lending, Data, and Cloud technologies.

The role has the flexibility to be based from Wolverhampton or Chatham and will require regular travel to London.

About us:

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB's unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.

What you will be doing:

As Product Owner, you will have a strong background and understanding of the payments market in order to build our in house capability and knowledge. You will develop and own the payments product backlog whilst staying ahead of emerging trends, technologies and regulatory changes to ensure we remain competitive and compliant

Your responsibilities will include…

• Leverage deep knowledge of core banking/payments ecosystems, including card schemes, real time payment and alternative payment methods to enhance our product offering
• Develop and articulate a comprehensive strategy that aligns with business goals, maximising efficiency, customer experience and remaining compliant to industry standards
• Define, prioritise and ensure clear communication of requirements to deliver product features using EPICS and user stories
• Define and deliver value to customers and the organisation to achieve business outcomes as defined by the lead PO
• Work closely with the organisation and SMEs to develop and execute the company's desired product technology outcomes
• Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features

With a number of exciting opportunities in this role, you will be part of the transformation program which will create a new operating platform for the business. As the company and team grows, so should you!

In return for your commitment:

We offer a base salary up to £90,000 dependent on experience and location and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 25%.
• 28 days annual leave plus bank holidays.
• Contributory pension (8% employer 5% employee).
• Life Assurance (4x salary) plus Group Income Protection.
• Access to Private Medical Insurance and Medical Cash Plan.
• Maternity & Adoption Leave - Occupational Maternity/Adoption Pay provided at 100% of salary for the first 26 weeks.
• Paternity Leave - 8 weeks of paid leave to be taken within 12 months of birth or adoption.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous experience in a Product Owner, Product Business Owner or similar role
• Track record working within financial services with solid knowledge and experience of the payments market, being able to clearly articulate and understand different payment schemes and their uses
• Demonstrable experience of payments technology management and delivery experience, from ideation to launch and ongoing management
• Experience leading and coaching teams in order to deliver multiple initiatives across a complex and varied change portfolio
• Strong knowledge of technology and ability to evaluate the potential impact of new technologies on products
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with colleagues at all levels of the organisation is essential

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don't stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

Desired Skills and Experience

Product Owner, payments, savings, domains, payment schemes, open banking, core banking, agile, Business analyst, leadership, technology, modernisation, transformation