Project Manager - Tech Operations

Job Title: Project Manager - Tech Operations

Location: Belfast, Hybrid

Working Hours/Shifts: Full Time, 37.5 hours/week

Employment Type: 12-month fixed term assignment (Maternity cover)

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role:

As a Project Manager in Technology Infrastructure, you will be responsible for the end-to-end delivery of medium to large-scale infrastructure projects globally. You will manage the implementation, upgrade, or migration of IT systems, networks, hardware, and cloud services, collaborating with internal teams and 3rd-party vendors. You will ensure projects are delivered on time, within scope, and within budget, while maintaining high-quality standards and fostering effective communication across stakeholders.

Key Accountabilities:

What you’ll be doing:

Feasibility & Initiation

• Work to define project approach and scope, liaise with business to build requirements and feasibility
• Help capture and clarify requirements so that 3rd party can scope the project
• Creation of the Project Initiation Documentation

Planning & Development

• Resource planning of the project – ensure 3rd parties have sufficient resource available
• Complete project documentation such as PID, Project plan

Testing

• Creation of Test plans and instructions to include the gathering of testers
• Co-ordinate test activities and collate results
• Presenting test results to project team/stakeholders

Implement

• Response handling – dealing with questions/concerns/requests raised following issuance of communications
• Successfully implement project for go live

Close

• Ensuring sufficient Support/Service Wrap and transition to BAU
• Post go live support to monitor and resolve issues post live via tech projects email box
• Ensure solution hand over to BAU support for ongoing support and maintenance/support processes
• Contribution to project Lessons Learnt

End to End Project Lifecycle/Additional Tasks

• AMS point of contact for 3rd party and end users via tech projects email
• Ensure any identified project risks and issues are escalated via appropriate and documented route
• Establish and maintain relationships with third parties/vendors and AMS business functions
• Abiding by PMO by adhering to their process i.e. Change control

Skills & Experience:

You’ll need to demonstrate:

Must haves

• Passion for technology and Technology acumen with experience in working in a project environment
• Proven experience delivering medium to large-scale projects across a global, distributed team environment
• Strong knowledge of project management methodologies (specifically waterfall)
• Ability to work independently and drive projects and activities without direct supervision
• Strong problem-solving and decision-making skills, with an ability to adapt to changing environments
• Proven ability to manage complex projects, balancing scope, resources, and timelines.
• Excellent communication skills, with the ability to interact with senior leadership, technical teams, and external vendors
• Curiosity for new technology, market developments, innovation, and ways of working
• Proficient written and verbal communication skills

Nice to Haves:

• Experience in multiple project management methodologies
• Experience of using Microsoft SharePoint, Monday.com, and other collaboration tools
• Ability to produce process documentation that is clear and concise

Other:

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email talentacquisition.generalenquiries@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.