Quality Administrator

Oxford, England, United Kingdom

12/16/2024

We are recruiting for a Quality Administrator to join our busy team at Littlemore Mental Health Centre in Oxford.

This is a fantastic opportunity to gain experience, exposure and knowledge of the Trust and our services, liaising with colleagues at all levels as well as external stakeholders.

You'll manage the day-to-day administration for the portfolios of the head of clinical standards and the head of patient safety and act as first point of contact for enquiries, ensuring clear and effective communication with internal teams and external organisations.

Your role will involve overseeing day to day running of administration processes, ensuring timely responses and actions, and preparing reports and minutes for local and regional meetings. Additionally, you will ensure there are effective systems are in place to manage all correspondence, including emergency and urgent contact with the service, incoming and outgoing mail, emails, and telephone calls, and these are dealt with promptly and efficiently

The role offers an opportunity to make a meaningful impact in a supportive environment, contributing to the quality of patient care. If you have strong administrative skills and are experienced in using a high level of initiative we would love to hear from you!

• To act independently in managing the day to day running of administration processes.
• To ensure data relevant to this role is collected, recorded, and audited in a timely manner and reported to the Heads on a regular basis through verbal and written reports.
• Attending meetings as required and taking minutes for typing and circulating if necessary, ensuring that all information is readily available. Including managing MS Teams channels.
• To assist with the production of reports on a range of quality and safety issues for Quality and Clinical Governance Sub-Committee and other meetings. This will include coordinating a quality bulletin and refreshing a clinical team service directory quarterly.
• Ensure that effective systems are in place to manage all correspondence, including emergency and urgent contact with the service, incoming and outgoing mail, emails, and telephone calls, and these are dealt with promptly and efficiently
  
  

Please refer to the job description attached for a comprehensive list of duties

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure you’re your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
  
  

For further details / informal visits contact: Name: Claire Forrest Job title: Head of Clinical Standards Email address: claire.forrest@oxfordhealth.nhs.uk Telephone number: 07741 298092

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.