Quality Management Senior Manager

Job purpose

This is an exciting opportunity to join the Forvis Mazars Network’s Quality Management Team. You will play a key role in developing and monitoring of a quality framework across Member firms which supports the delivery of quality service offerings to our Member’s clients and ensure we support our Members in conforming to the requirements of ISQM1 and QC1000.

This will involve developing a detailed understanding of operations and approach to quality in both Member firms as well as identifying the role the Network plays in quality and how this impacts its Members.

Involvement in the Quality Management Team offers a unique opportunity to understand and influence how we look at quality and identify and manage associated risks across the network. We are using this to revisit and challenge everything associated with quality – from how we define it to looking at IT tools to help us monitor controls that support quality – and how the network monitors and manages quality.

The Quality Management Team is led by a director in our network team and reports to the Chief Risk Officer and the Network Quality Risk Management Committee. You will be working closely with and alongside senior members of the quality team and will have access to the key stakeholders in the firm.

Skills and knowledge

The role would ideally suit those with experience in risk assessments, controls and process narrative documentation.

Key factors in the role require:

• Professional qualifications such as ACA/ICAS/CA or internal audit equivalent
• Detailed knowledge of ISQM1 and understanding of its requirements
• Knowledge of governance structures and control environments
• Knowledge and experience of recording and reviewing process narratives, identifying key controls and developing ongoing testing plans for network level controls
• An ability to identify gaps in the current control structure and supporting the design and implementation of new controls to address these
• Strong analytical skills and an eye for detail
• Excellent communication skills, both written and verbal with the ability to develop a good rapport with key stakeholders
• Ability to work collaboratively as a team player as well as work independently
• Excellent organisation and project management skills and able to work to deadlines.

Key responsibilities

• Communication with key stakeholders including representatives from Member firms regarding systems processes and controls and matters arising from monitoring and remediation
• Periodic review and reconciliation of objectives, risks and controls and assessing the impact on testing programs across the Member firms
• Facilitating in the testing of controls, identifying gaps and the remediation process
• Provision of support with the design, implementation and remediation of controls and preparation of documentation
• Liaison and collaboration with other pillars Network Quality Risk Management Committee in the maintenance and evolution of the firm's quality and risk procedures
• Use and maintenance of software tools to collect, analyse and map data on objectives, risks and controls
• Assistance in the preparation of ad hoc reports for key stakeholders

Skills and experience

The role would ideally suit those with experience in risk assessments and implementation of controls. This might be from working in an advisory role or from an audit and assurance background.

In summary

As well as the skills and knowledge above, we are looking for people with a passion for quality and able to deliver results. A successful candidate will be well organised and able to work to deadline.

In summary we are looking for

• Excellent understanding of quality objectives, risks, controls and processes
• Interpersonal and communication skills
• Experience working in a control/compliance environment