Pilgrim's Europe

Quality Systems Administrator

Location
Enniskillen, Northern Ireland, United Kingdom
Posted At
1/17/2025
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Description
Reporting into the Quality Systems Leader, the Quality Systems Administrator will provide skilled technical administrative support to the Technical and Operations team by ensuring a standardised approach to QMS activities on site.

This is a permanent role, based 5-days on-site in Enniskillen.

Responsibilities

  • Maintain Site Quality Management System ensuring agreed updates and amendments are implemented and controlled ensuring simplified retrieval of all quality records, procedures and audits
  • Analyse & Report Quality Performance Metrics /KPI’s including laboratory results, supplier and complaints to help drive continuous improvement.
  • Customer specific data collation eg customer KPIs, supporting customer required clearance data and customer production reports.
  • Manage customer complaints: receive and log complaints from the customer, careline and stores, interface with the production stream on investigation and corrective action to provide a response to the complaints via the careline
  • Facilitation of customer investigations
  • Monthly Valpack Data upload
  • Stock take & ordering of lab supplies

Essential Criteria

  • Methodical structured approach to work and able to work to tight deadlines
  • Food Science/Diploma preferrable but not essential
  • Knowledge or understanding of food safety principles and standards e.g. BRC/GMP
  • Must be proficient at using Microsoft Suite
  • Strong self-discipline and the ability to identify and actively plan improvements.
  • Flexible and proactive approach to workload
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