Radiology Informatics Account Manager

United Kingdom

12/13/2024

Job Title
Radiology Informatics Account Manager

Job Description

You will be responsible for expanding our presence across Radiology Informatics (RI) install-base accounts in England North. You will work together with product-focused RI Sales Specialists to drive growth by bringing the full value of our RI portfolio to customers. You will deepen customer relationships in existing accounts and cultivate opportunities to cross-sell and/or expand our Radiology Informatics solutions at key accounts.

This role requires a self-starter mentality, a strong orientation to build intimacy with our customers, and a focus on delivering results for Philips and our customers.

Your responsibilities include the following:

• Cultivate meaningful customer partnerships and expand RI presence within existing RI accounts
  
• Nurture and continuously grow a network of key customer decision makers at our RI install base accounts, serving as the “face of RI sales” for the account and maintaining a high-touch relationship
• Develop a comprehensive understanding of customer needs across an account
• Translating customer needs into an executable account strategy that effectively position RI solutions to create value for customers
• Own sales opportunities end-to-end, collaborating with product-focused RI Sales Specialists to provide deep product expertise during key portions of the sales process
  
• Drive deployment of regional RI business unit strategy
  
• Collaborate with regional commercial leaders to deliver on shared RI business objectives across the full RI solution portfolio (RIS, PACS, AV, ICAP, PB)
• Effectively manage an order funnel to build towards targets and RI business objectives
• Maintain RI seller best practices (incl. Salesforce utilization and hygiene) to enable effective reporting and forecasting
  
  

To succeed in this role, you should have the following skills and experience:

• Preferred bachelor's degree in relevant discipline.
• Proven track record of creating and executing account plans towards sales objectives and delivering commercial targets
• Preferred in-depth experience of selling Healthcare IT products in a clinical environment, and/or great knowledge of hospital ecosystem.
• Sound knowledge of Radiology workflow
• Deep customer-orientation, track record of ability to cultivate strong customer relationships with key decision makers (incl. C-suite)
• Able to clearly articulate the value of technical software and/or medical products to a range of customer profiles
• Understand how to efficiently leverage specialist knowledge / product resources to develop tailored customer offerings
• Resilient sales mindset able to adapt in a dynamic customer environment
• Experience managing a software sales funnel and prioritizing opportunities requiring escalation or acceleration to ultimately deliver on results
• Familiarity with CRM software (Salesforce)
• Quality first and Patient Safety mindset
• Excellent verbal and written communication skills
  
  

How We Work Together

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.