Receptionist

THE BUSINESS

AAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical elements that make businesses tick - their people and their finances.

AAB are focused on people. They believe in the resilience of the human spirit; that with bravery, hard work and perseverance, people can accomplish amazing things. AAB are human, passionate, bold, motivational, positive, empathetic, driven and straight-talking.

THE TEAM

At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do.

Does AAB sound like a good fit for you? We currently have an opening for a Receptionist to join our Operational Support Services team.

THE ROLE

Receptionist - Belfast

Core Responsibilities:

• Be the first point of contact for clients and team members where you'll enthusiastically represent AAB.
• Provide a warm, courteous and prompt welcome on arrival for all visitors at Reception, ensuring that all customer and visitor needs and expectations are met to a high standard.
• Maintain an accurate visitor log through the Sign-in App and provide visiting team members with appropriate security passes.
• Have a full understanding of the hospitality provision in meeting rooms and to ensure that any catering requests are communicated with the service provider in a timely manner.
• Manage the day to day operations and administration of meeting rooms and calendars.
• Answer switchboard in a timely manner and fielding calls where appropriate.
• Process, scan and distribute incoming mail and deal with all outgoing mail in line with procedures.
• Deal with contractors/cleaners and equipment issues efficiently.
• Order relevant stationery, supplies, taxis, couriers, confidential waste uplifts.
• First point of contact for all team members with office related queries.
• Assist the other members of the Operational Support Services team as and when required with quick, non-time critical tasks.
• General office support duties and provide support with document processing when required.
• Assist with set up of in-house events and to be on hand to assist at events.

Key Skills and Attributes:

• Excellent communication and organisational skills.
• Proficient use of Microsoft Outlook and Teams. Word, PowerPoint and Excel knowledge is advantageous.
• Ability to manage multiple tasks.
• Ability to engage with a range of stakeholders and clients.

Role Requirements:

• Experience in an office environment Front of House role and an understanding of a professional services organisation is advantageous but not essential.
• A proactive and positive attitude to problem solving and the ability to work independently as well as part of a team.

Work Environment:

• A collaborative office setting, with a focus on high standards of stakeholder/client service and compliance.