Receptionist

Company: Elizabeth School of London

Position: Receptionist

Location: ON-SITE, Birmingham, UK

Salary: £12 per hour

Employment Type: Full-Time + Part Time role available (Must be flexible for working 1 weekend)

Hours: Variation of morning + evening

Join Our Team as a Receptionist!

Are you a friendly and organized individual with excellent communication skills? Do you have a passion for providing exceptional customer service? If so, we want you to be the welcoming face of our company!

Job Purpose:

As our Receptionist, you will play a key role in directing students and visitors to the appropriate departments and ensuring all communications are efficiently handled. You'll be responsible for making our students and visitors feel welcomed and supported from the moment they walk through the door.

Key Responsibilities:

- Answer and direct phone calls, letters, and emails to the correct department or staff member.

- Greet students and staff warmly and offer immediate assistance.

- Maintain and organize the reception area to ensure a welcoming environment.

- Handle administrative tasks including filing, mail delivery, and office supplies.

- Sign in visitors and provide them with visitor badges.

- Set up meeting facilities and arrange for catering services.

- Provide general support, answering questions about our programmes, services, and office hours.

- Interact with various departments, including IT, for technical assistance.

- Schedule appointments and meetings.

- Maintain front door security and report any suspicious activity.

- Represent our Institution with a positive attitude and professional appearance.

Skills and Qualifications:

- Friendly and welcoming demeanour

- Strong knowledge of our institute and services

- Excellent communication and multitasking abilities

- Organized with good memory and attention to detail

- Ability to handle student support and communicating efficiently

- Basic understanding of the institute, programmes and services

Why Join Us?

- Be a part of a dynamic and supportive team.

- Opportunity to grow and develop your skills.

- A positive work environment where your contributions are valued.

Benefits:

• Annual leave (5.6 weeks) plus bank holidays.
• Workplace pension scheme.
• Company Sick Policy (from January 2025).
• Statutory Sick Pay (SSP) (until December 2024).
• Statutory maternity/paternity pays.
• Career development opportunities
• Training and self-development opportunities.
• Gym membership discounts
• Retail discount schemes
• Cinema discounts
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing – personal debt advise.
• Financial wellbeing education
• My Mind Pal (mental fitness)

How to Apply:

If you believe you have the skills and enthusiasm to excel in this role, we would love to hear from you! Be the first impression that matters—apply today and start your journey with us!