Receptionist

Salary: £14,000 (actual salary)

Location: Leeds (Onsite)

Contract: Permanent

Working Pattern: Part time, 22.5 hours per week, Weds-Fri 08:30 – 17:00

We have an exciting opportunity for a welcoming, organised and proactive Receptionist to join the team at the Medical Protection Society in Leeds. If you're known for making a great first impression and enjoy meeting lots of new and interesting people, we think this role will be perfect for you!

As the Receptionist for MPS, you'll be at the heart of our office and the face of MPS, meeting and greeting all colleagues and visitors with a smile. You will manage the complete visitor journey from conducting premise inductions to ensuring visitors sign out as well as being the go-to person for a variety of tasks such as booking meeting rooms and managing deliveries.

This part-time position, working 08:30 – 17:00 Wednesday to Friday, offers the perfect balance for those seeking flexibility in their schedule. Join our fabulous collaborative team where you will enjoy a supportive work environment with fantastic benefits and development opportunities. Plus, get ready to witness the transformation of our Leeds office into a modern, collaborative space where your ideas are valued.

As our new Receptionist, you will also:

• Meet and greet members, external visitors, and colleagues. As the friendly face of MPS, you'll welcome everyone with a smile and ensure they feel comfortable during their time with us.
• Conduct premise inductions for new visitors and contractors to ensure their safety and awareness of site procedures.
• Manage incoming calls professionally and direct them to the appropriate person or department.
• Maintain site security by handling access control, issuing passes, and overseeing visitor sign-ins and outs.
• Footfall monitoring: Keep track of visitor and contractor numbers, providing monthly reports to enhance site security and efficiency.
• Manage car parking arrangements efficiently and facilitate parking needs for visitors, members, and colleagues.
• Assist with documentation verification for new starters, ensuring a smooth onboarding process.
• Receive and manage deliveries, ensuring they reach the intended recipients promptly.

We are looking for:

Are you someone who naturally makes others feel welcome with your friendly and professional demeanour? Do you have a keen eye for detail, ensuring nothing escapes unnoticed? Can you handle working independently while keeping everything secure and in check?

Our ideal candidate is not just detail-oriented but can also effortlessly adapt to various situations, “reading the room” with finesse. Handling multiple tasks concurrently while staying calm under pressure is second nature to you. Your communication style is clear and effective, conveying information with ease.

If you have a knack for Microsoft Office, are good at staying on top of tasks and knowing what stakeholders need even before they ask, you might just be perfect for us.

We value individuals with a diverse range of backgrounds and adaptable skills coupled with a thirst for learning and growth. Any experience in reception, hospitality, or operations support in corporate environments will be beneficial, especially if you're experienced in handling confidential matters with the utmost discretion.

Does this sound like you? Come join us and be part of a dynamic team where your skills and member first attitude will be truly valued.

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

In return, we can offer you:

Alongside a competitive salary as stated above, you will also receive:

• Up to 10% discretionary annual bonus
• Annual performance-related pay review
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
• Private Medical Cover
• Career development and progression opportunities
• A truly flexible hybrid-working arrangement
• A culture that promotes inclusivity, wellbeing and rewards hard work
• Car Salary Sacrifice scheme
• Healthcare cash plan
• 6x salary death in service
• A personal GP service enabling you to get a video consultation with a NHS-registered private GP
• Employee Assistance Programme
• A range of shopping discounts from major high-street retailers

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.

We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core.

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.

Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our friendly Talent Acquisition team by emailing careers@medicalprotection.org