Reinsurance Technician

Job Profile Summary

The main purpose of this role is to administrate reinsurance recovery activities for Chaucer Lloyd's Syndicate 1084 and Chaucer Insurance Company DAC. In addition, the role holder will be required to provide renewal information to assist in the purchase of reinsurance coverage.

Job Description

• Reinsurance recoveries for excess of loss, proportional and facultative accounts
• Calculate, issue and monitor reinsurance collection notes as per contract terms and conditions
• Premium Adjustments, Profit Commission & NCB calculations
• Manage collection and payment of recoveries and premium, and manage Aged Debt
• Compliance with the Reinsurance Administration' Department's month/quarter end deadline requirements
• Produce Risk and Claim bordereaux to support reinsurance accounts
• Produce renewal presentation information
• Respond to Broker/Reinsurers queries in a timely manner
• Cover note administration, including the recording of reinsurance information into in-house systems
• Review of tasks completed by our Outsourcing Partner
• Project work including:
• assistance with the testing and implementation of new software and processes
• release testing of current systems (Charisma & XL Pro)
• Review and update procedure manuals in an accurate and timely manner
• Management information
• Other duties as assigned

Regulatory Responsibilities

Manage the relationships with Customers, Agents and Service Providers:

• Foster positive relationships with Customers and attain an understanding of their needs
• Ensure that the principles of Treating Customers Fairly are upheld by Agents and Service Providers.
• Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction

Skills and Competencies

Essential:

• Previous reinsurance experience
• Excel, intermediate
• Word, intermediate
• Microsoft Office, intermediate

Desirable:

• Previous involvement in a reinsurance platform implementation
• Experience with the LORS system
• Experience with XL Pro reinsurance platform

Education

Essential:

• GCSE English and Maths grade C or above (or equivalent)
• 3 'A' Levels (or equivalent)

Desirable:

• Lloyd's Introductory Test
• CII Qualification

ABOUT U

SChaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups

.Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website

.Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation)

.A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment

.We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process