Relationship Manager

United Kingdom

12/10/2024

RELATIONSHIP MANAGER – LONDON / HYBRID / COMPETITIVE BASIC / PLUS BENEFITS / FIXED TERM CONTRACT 10 MONTHS

About The Team / Role

The role of the Relationship Manager is to grow WEX’s share of business within a portfolio of accounts that are of high value to WEX. The role function includes:

• Establishing, nurturing and maintaining relationships within the Corporate Payments portfolio;
• Identifying and assisting in the implementation of opportunities within the existing portfolio that represent profitable and sustainable business;
• Ensuring that WEX has a competitive advantage in the marketplace by implementing creative value propositions and reinforcing them;
• Identifying and implementing best practices across high value clients; and
• Ensuring the use of CRM to capture leads and outcomes.
  
  

It requires the individual to understand the competitive environment and to find creative ways to ensure that our products and services remain relevant to our clients and prospects, with a focus on growth.

What’s on offer?

• Highly competitive salary (dependant on experience)
• Annual company bonus
• 40-hour week – Monday to Friday
• Hybrid working
• Fixed term contract for 10 months
• Industry leading pension scheme
• Private Medical
• 25 days holiday plus Bank Holidays – with the opportunity to purchase additional holidays
• Life assurance
• Income protection
• Gym Flex membership
• Discounts & perks platform
• Employee wellbeing
  
  

How you’ll make an impact

• Responsible for Tier-2 WEX customers: portfolio size approximately 20, spend volume approximately $800K;
• Deliver financial outcomes (spend and revenue) for the portfolio;
• Ensure mutually beneficial relationships to deliver strong revenue growth with negligible customer attrition;
• Drive strategic account planning for Tier-2 customers that develops mutually beneficial performance objectives, financial targets, and critical milestones for short/medium/longer term;
• Actively prioritise to ensure time spent on the most important opportunities within the larger portfolio;
• Gain deep understanding of customers business to seek new opportunities for growth;
• Collaborate cross-functionally to ensure seamless service delivery and client satisfaction; and
• Provide regular feedback on market conditions, competitors, and so forth, to build organisational knowledge.
  
  

Experience you’ll bring

• A minimum 5 years in an account manager or related role
• Proven ability to manage clients for strong growth and positive outcomes
• Proven ability to influence the priority of decision making and value perception
• Ability to establish a "trusted partner" relationship with internal & external clients
• Ability to negotiate and close out a commercial deal from inception to completion
• Sound experience in statistical reporting and analysis
• Highly competent and confident in group and individual presentations
• Competent networking skills
• Strong ability to understand issues and develop creative solutions
• Proven ability to work with profitability models to prepare proposals
• Exposure to payments, banking, working capital or supply chain industries, ideally B2B
  
  

Qualifications

• Relevant tertiary qualifications, preferably in finance, commerce or general management
• Fluency in English and one other European language is highly desirable.
• Willingness to travel across the EMEA region.
  
  

What’s next?

If you feel that you have the necessary skills to be our next Relationship Manager then please APPLY TODAY for immediate consideration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ belief, sexual orientation, or age.

Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of applications.

We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team.