Research & Insight Manager

London, England, United Kingdom

10/31/2024

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Research & Insight Manager

The Role

The Research and Insight Manager will manage the Research and Insight Team (R&I Team), coordinating, conducting and delivering research and analysis to maintain and build specialist understanding of the markets, sectors and customers served by PIB’s Underwriting and Schemes Division (U&S) and identifying new opportunities in existing and potential markets.

Responsibilities

Team Management

The Research and Insight Manager will lead the R&I Team. In collaboration with the Marketing Director they will set the overall objectives for the R&I Team and be accountable for ensuring their delivery, prioritising work according to business needs and available resources. They will provide line management to Research and Insight Executives, supporting their work, career development and professional needs. Where necessary they will undertake robust recruitment processes to ensure the team remains appropriately resourced.

Research and Insight

The Research and Insight Manager will coordinate and conduct the work of the R&I Team to maintain and build specialist understanding of the markets, sectors and customers served by U&S. They will exercise commercial judgement in selecting and designing research projects, and in ensuring the conclusions they deliver inform and support business strategy.

Working closely with the Marketing Team, as well as teams within the U&S Brands, regular tasks will include maintaining watching briefs on existing sectors and customer segments, regularly reporting key developments and providing analysis to inform business decisions and ongoing strategy.

From time to time, they may also identify and investigate potential new markets for S&A products, building detailed profiles including, for example, market size, competitive landscape, customer demographics, market trends, regulatory impacts, internal culture, ESG matters and other relevant information. In addition, they may be assigned to provide research and insight capabilities to specific projects and initiatives.

Methods will include desk-based research as well as primary research including FOI requests, surveys, interviews, focus groups, attending sector events and other networking which may include overnight and foreign travel. The research will be undertaken from an investigative perspective, aiming to test assumptions and build up rigorous frameworks for ongoing analysis.

Where beneficial, they will use their knowledge and expertise to recommend and implement new systems and processes to enhance U&S’s research and insight capability.

Strategic Analysis and Delivery

The Research and Insight Manager will utilise the research delivered by the R&I Team to provide clear strategic analysis to Leadership, Project Teams and others as required. They will ensure analysis is action focussed, drawing out key insights and making strategic recommendations for action based on sound commercial judgement and peer feedback.

Deliverables will include regular reports, presentations, articles and external facing-content, with the key outcome of helping the U&S define its ongoing strategy.

Administration

The Research and Insight Manager may from time to time be asked to perform general administrative tasks and other ad-hoc duties.

The Research and Insight Executive must ensure compliance with PIB Group processes and procedures at all times.

Experience

• Educated to degree level in a subject with a strong social research component, or equivalent experience.
• Educated to postgraduate level in a subject with a strong social research component, or equivalent experience. (Desirable)
• 7+ years’ Experience of working in a research, analysis or insight role, ideally within insurance, financial services or related industries.
• 3+ years’ Experience leading market research, analysis or insight team.
• Track record of producing actionable research and analysis that led to strategic success.
• Experience of conducting both secondary (desk) and primary research.
• Experience producing high quality written work for both internal and external audiences.
• Experience of working within one or more of the sectors associated with PIB Schemes and Affinities brands.
• Experience of public speaking such as at conferences, seminars etc.
• Experience of project management.
  
  

Further information

As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
  
  

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Department

PIB Group

Contract type

Permanent

Hours

35

Salary

Competitive